Hiring frontline employees who represent ethnic groups can help businesses succeed with minority customers, according to a recent University of Texas at Arlington study. Elten Briggs, associate professor of marketing at UT Arlington, and Detra Montoya, clinical associate professor of

There was a lot of industry news this past week you may have missed. Here are some headlines that caught our eyes. Building ‘Tension’: An Inside Look at NIN’s Massive Arena Tour —Wired “The band’s shows are famous for their over-the-top visuals, and massive arena performances ar

Fashion industry elites found their way to Fair Park in Dallas for one of the season’s biggest events, the Chanel Métiers d’Art runway show, on December 10. Celebrities—such as Kristen Stewart, Lauren Hutton, and Dakota Fanning—were among the 1,000 people who attended the covete

It’s the end-of-year prediction time! That part of the year where we all become armchair soothsayers, waxing wisdom to whomever will listen. One person to listen to, though, is Ryan Holmes, CEO of HootSuite. He wrote an article on FORTUNE today about five predicti

The calendar year is winding down, and many of you may be making goals for next year. How you frame them, though, will affect feelings of pride or shame, say researchers from Penn State and Central Queensland University in Australia. “Our research suggests that when your goal is