As a marketing person, I’m always looking to see what the competition is up to. Today, I Googled “venue safety.” The first return is IAVM’s AVSS, the Academy for Venue Safety and Security. This certainly makes the marketing person in me smile. Other than that, I find thousands of sear

As venue professionals we are all aware of Severe Weather Season. It’s the time when Mother Nature ramps up the likelihood of a severe weather incident, and it typically runs March to August. While once isolated to a few months, severe weather has now become a full-time concern, and t

As reported recently by NPR, a crucial World Cup qualifying match between Ghana and Egypt took place at the military-owned Air Defense Stadium in Cairo, Egypt. The first international game since the 2011 uprising met great concern from the visiting team, with Ghana repeatedly requesti

78 fans were detained at a Russian soccer match between Spartak Moscow and Shinnik Yaroslavl, where Spartak fans hurled flares, fireworks, chairs and themselves through barriers and into riot police. Camera footage captures the incident and, according to a Reuters report, local police

FIRST RESPONDER COORDINATION CROWD DYNAMICS PROBLEM BEHAVIOR CROWD MANAGEMENT ACTIVE SHOOTER PYROTECHNICS SAFETY DUTY OF CARE GUEST SERVICES What do all of these things have in common? They are all terms a venue’s crowd management and guest services staff should understand and be able