By R.V. Baugus

Denise Zigler, CVE, has accepted a position as the Venue and Events Coordinator for the St. Joe County Public Library in South Bend, Indiana. The downtown South Bend library has undergone an extensive two-year renovation and addition. The Community Learning Center addition will include the 250-seat Leighton Auditorium, a 180-person ballroom, a large courtyard, the St. Joe Coffee Co. Cafe, and several meeting spaces. The grand opening of the new space is set for November 14, 2021. More information can be found at sjcpl.org.

Zigler has been an IAVM member since 17 and earned her CVE in 2016 and attended Venue Management School in 1996-1997. She was was formerly the Director of Booking and Events at the Morris Performing Arts Center in South Bend and the Director of Programming at the Barns at Nappanee, in Nappanee, Indiana.

From Fort Worth Business Press

As sporting and business events gradually return to pre-pandemic levels, the City of Fort Worth’s Public Event Department (PED) has recently promoted and hired new executive team members.

“Our team members really had to roll with the punches during the past 18 months as business travel and other events evaporated,” said Mike Crum, director of the Public Events Department. “The leadership team not only rose to those extraordinary challenges, but exceeded expectations with a new strategic plan, cross-functional staffing solutions, $2 million in capital project completions and a positive financial position ending FY2021.”

Cynthia Serrano, CEM, has been promoted to Assistant Director/General Manager of the Fort Worth Convention Center. She has been acting in the position in an interim role since August 2019. Serrano holds a master of science in advertising and public relations from Texas Christian University, a bachelor of arts in interdisciplinary studies from University of Texas at Arlington and a Graduate Certificate in Public Administration from Texas Wesleyan University. She has been with the City of Fort Worth since 1999 and has worked in several departments, including Finance and Community Relations.

New to the team is Keith A. Chisolm, who has been named Capital Projects Coordinator for PED. Chisolm was previously assistant director of Public Works at the City of Colonial Heights, Virginia\a. Prior to working there, he served in the U.S. Army for 22 years to include combat tours in Iraq and Afghanistan. A Dallas native, Chisolm received his bachelor of arts in criminology from Abilene Christian University and a master of public administration from Virginia Commonwealth University.

Capital plans for Public Events venues over the next five years include a $450 million expansion of the Fort Worth Convention Center (FWCC) and more than $21 million in upgrades and renovations for Will Rogers Memorial Center (WRMC).

Blake Moorman, CMP, has been promoted to Director of Sales and Marketing for the FWCC. He had been acting in the position in an interim role since April 2020. Moorman attended Texas Christian University and holds a bachelor of arts in music theatre and business from the University of Texas at Arlington. He was managing director for Jubilee Theatre in Fort Worth before coming to the City in 1998, and is an active member of the Rotary Club of Fort Worth, NAACP and Alpha Phi Alpha.

Andra Bennett, APR, joins PED as its first Marketing Communications Manager. Bennett brings 18 years of prior experience at the Fort Worth Chamber of Commerce, where she was Vice President of Communications. She holds a bachelor of arts in mass communications from Abilene Christian University and has been accredited by the Public Relations Society of America since 1993.

Rounding out the executive team are Crum; Assistant Public Events Director Andrea Wright; and Assistant Director/General Manager Kevin Kemp and Director of Sales & Marketing David Reeves, both with Will Rogers Memorial Center.

Jude-Anne Spencer-Phillip

ASM Global announced the additions of Shawn Fisher, Jude-Anne Spencer-Phillip, Joseph Thum and Dushyant Patel to its team at the Pennsylvania Convention Center, as Philadelphia experiences a resurgence of in-person events and a return of major shows and conventions being hosted at the facility.

“We are thrilled to welcome Mr. Fisher, Mrs. Spencer-Phillip, Mr. Thum and Mr. Patel to our ASM Global team at the Pennsylvania Convention Center,” said Kelvin D. Moore, Regional General Manager, ASM Global. “The steady return of in-person events being hosted at the Center has allowed us to slowly rebuild our team to effectively and safely meet the needs of our event organizers and attendees. I am particularly pleased at the depth of experience and level of skill that each of these professionals brings and am confident that they will each play vital roles in our ongoing success as we continue to host more and more events.”

Fisher has been appointed Director of Information Technology, possessing over 20 years of experience in various industries, including petrochemical, mining, manufacturing, information technology and biotech. Throughout his career, he has led IT divisions and supervised programs in cybersecurity, risk management, divestitures, merger and acquisition and project management, among others. He received his Bachelor of Science degree in Computer Science from North-West University in South Africa and completed the Executive Development Program from the University of Stellenbosch Business School.

Spencer-Phillip, the Center’s new Senior Communications Manager, brings over ten years of experience in the hospitality, tourism, government and non-profit sectors, including work with local non-profits, the City of Philadelphia and the Trinidad & Tobago Tourism Development Company. She earned her Bachelor of Science degree in Hospitality Management from Morgan State University in Baltimore and a Master of Business Administration degree with a specialization in Marketing from the University of Liverpool.

Thum joins the ASM Global team as Staff Accountant and is a member of the Institute of Management Accountants and a certified management accounting (CMA) candidate. Patel has been appointed Operations Manager and brings previous experience with the Wells Fargo Center and the University of Pennsylvania. Both Thum and Patel are alumni of Temple University – Thum having graduated from Fox School of Business and Patel from the School of Sport, Tourism and Hospitality Management (STHM).

“We’re excited that the career trajectories of these two Temple alumni have led them to one of the city’s most essential resources for the tourism and hospitality industries,” says Jeremy Jordan, STHM’s Senior Associate Dean. “The Pennsylvania Convention Center has been key to our success in providing exceptional career-building opportunities for the future leaders that make up our degree programs—as interns, in context of classroom projects, as volunteers at Center events or on staff after graduation. The services the Center offers not only enhance our brand as a school but elevate—for all of us—Philadelphia as a world-class destination.”

Jude-Anne Spencer-Phillip is Senior Communications Manager at the Pennsylvania Convention Center.

The Diversity & Inclusive Leadership Committee has announced three scholarships to Venue Management School (VMS) 2021! This year DILC will provide two scholarships for Year 1 and one scholarship for Year 2. The Year 1 recipients will also receive a scholarship to attend their second year at VMS in 2022.

The scholarships are available to traditionally underrepresented groups in the venue management industry who meet the application criteria.

Attending VMS is a way for venue professionals to strategically place themselves on the path towards becoming a better equipped and prepared leader, as well as helping to advance diversity and inclusive leadership in our industry.

The deadline is November 1st, so if you have not yet applied, and meet the criteria for consideration, don’t delay! Apply now!

Not yet registered for VMS? What are you waiting for? Click here to learn more about VMS and register today!

By FightingIllini.com

The University of Illinois has named IAVM member John Marquardt as the Associate Athletic Director/Director of the State Farm Center, removing the interim title he has carried since last fall.

“We are very fortunate to have someone of John Marquardt’s skill set and experience already on the State Farm Center staff,” said Marty Kaufmann, Executive Senior Athletic Director for Revenue and Fan Experience. “John knows the Central Illinois and UI campus community extremely well and has a pulse on the types of shows and entertainment the facility can best host. As concerts and shows start the return to normal scheduling, we are looking forward to robust offerings in the future, including many that are popular with our student body.”

Marquardt’s primary role is to facilitate the overall management of the 15,000-plus seat State Farm Center daily operations and events, including concerts, sporting events, and other shows and events. Marquardt is responsible for the general administration of the State Farm Center, and serves as a primary liaison for the facility to a diverse number of campus, community, and national constituents and clients. As part of a joint partnership with the University of Illinois Division of Student Affairs, Marquardt and the State Farm Center team work to develop a diverse variety of programming and collaborative partnerships to the University of Illinois student community, including concerts with the Star Course student concert committee and the annual Spring Jam concert on the Illinois Main Quad.

“For decades, State Farm Center has served as an iconic gathering place for the University of Illinois and Champaign-Urbana communities,” Marquardt said. “I am thrilled to have this opportunity to work with our State Farm Center and Fighting Illini colleagues to continue the tradition of making State Farm Center home for many memorable sports and entertainment experiences for our University and community as we bounce back from time spent apart during the COVID-19 pandemic.”

Marquardt becomes the fifth full-time director of the historic building following Tom Parkinson (1963-87), Wayne Hecht (1987-93), Xen Riggs (1993-97) and Kevin Ullestad (1997-2020).

A native of Urbana, Marquardt joined State Farm Center and Division of Intercollegiate Athletics as an event management intern in 2005 before serving as Event and Safety Coordinator for State Farm Center beginning in 2007. He was named Assistant Director for Event Management at State Farm Center in 2015, and promoted to Associate Director of State Farm Center in 2017.

Marquardt earned his bachelor’s degree from the University of Illinois in 2006. He completed his master’s degree in sport management from Illinois in 2010, and his Master of Business Administration from the UI Gies College of Business in 2019. Marquardt is an active member of the International Association Venue Managers, where he is a graduate of Venue Management School (2013) and has earned his Certified Venue Professional (CVP) designation (2016).