Please welcome our newest members who joined IAVM in November and December—a total of 212 new members, with 183 members joining in December. Our network of professionals is growing and we are reaching record numbers. Thank you for being a part of the association!

For individuals in the sales industry, ensuring clients hear what you are saying (selling) is a critical component for success—but the proverbial sales pitch can feel like a 90-mph fastball as you rush through your presentation in the usual limited meeting time. Yet, the art of sellin

The Performing Arts Managers Conference (PAMC) will take place February 22-25, 2014, in Kansas City, Mo. Along with great opportunities to network and learn about the latest trends and fresh ideas emerging in the performing arts sector, venue managers can tour one of the region’s newe

Please welcome our newest members who joined IAVM in September and October. Thank you for being a part of the association! Kathleen Battali, general manager—Northern Arizona University Dennis Bechtol, professor and chair—Northwood University Florida Edward Bryan, director of event ope

FIRST RESPONDER COORDINATION CROWD DYNAMICS PROBLEM BEHAVIOR CROWD MANAGEMENT ACTIVE SHOOTER PYROTECHNICS SAFETY DUTY OF CARE GUEST SERVICES What do all of these things have in common? They are all terms a venue’s crowd management and guest services staff should understand and be able