A new study from the University of Illinois at Chicago shows that when bosses put their employees’ needs over their own needs, customer satisfaction and job performance by employees improves. “The best business leadership style is far from, ‘Do this. Don’t do t

The best way to improve your employees’ performances is to focus on motivating the “extra milers” in your organizations. A new study out of the University of Iowa found that employees function better when team members who goes beyond their job descriptions—the extra

The way to keeping lower-level employees happy is to keep middle managers happy, according to a new Vanderbilt University study. “Middle managers’ treatment of employees reflects how bosses treat them,” said Ray Friedman, Brownlee O. Currey Professor of Management at Vanderbilt Owen G

Sunjay Nath opened up the International Ticketing Association (INTIX) 2015 with a keynote presentation that encouraged attendees to be aware of their perceptions. According to Nath–an author and business speaker–our perceptions are the No. 1 thing that hold us back from pr

I am currently a sophomore at Kennesaw State University (KSU) in the metro Atlanta area of Georgia. I am studying marketing with a concentration in sports marketing. Kennesaw State University is a non-traditional school, meaning a very high percentage of the student population is in t