That high-tech device you’re wearing or using doesn’t mean you’re a geek. In fact, it means you’re perceived as a leader (you could be a geek, too, I suppose). “Familiarity with and usage of new high-tech products appears to be a common manifestation of i

In his article, “Why We Do What We Do,” in the latest issue of Facility Manager, Adam S. Cook wrote, “In an already fragmented world, our increasing reliance on mobile technology and social media to stay connected can drive an even greater wedge between personal interactions.” True, t

From Fitbits to smart watches to Disney’s MagicBands, companies are lining up to know more about you all in the name of customer and guest experience. Let’s add Lightwave to that list. Lightwave is new wearable that debuted at the 2014 South by Southwest conference in Aust

The era of Facebook likes equaling free wall space is about to officially go away. Posts from businesses will no longer appear on the walls of users that have liked your page—unless you have payed for that privilege. In a report from Will Oremus with Slate, declining organic reach alo

Disney’s new vacation planning system, MyMagic+ (MM+), is the latest (and most expensive?) experiment in data-driven crowd management. The system centers on waterproof, eye-catching wristbands that are loaded with all of the personal data and transaction capabilities needed to d