After a 30-year run, Tim Dean, long-time director of the Arkansas State University Convocation Center, retired on March 31. Dean began his career as the concert coordinator for the Student Union Board while a student at the university before being hired as assistant director at the Co

An unpleasant restroom experience can turn customers away, perhaps even garnering a bad review. However, clean, well-maintained restrooms can be customer magnets. A new survey shows how businesses ultimately pay a price for having unpleasant restroom conditions—and reap the rewards of