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1 Thing You Need to Start Doing (If You’re Not Already)

December 30, 2014
by admin
customer service, guest experience, leadership
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The best gift you can give your customers consists of two words: Thank you. According to a new study from Michigan State University (MSU), satisfied customers who were acknowledged by a company president for filling out a satisfaction survey increased their patronage to the business b
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3 Ways to Be a Better Employee

December 30, 2014
by admin
career, leadership, professional development
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Our drive to improve ourselves moves into high gear as we look toward a new year. And one of our first places of improvement starts at work, where we should always seek to better ourselves. According to Kitty Boitnott, PhD, NBCT, a certified life strategies and stress management coach
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9 Best Cities for Sports Fans

December 29, 2014
by admin
cities, fans, sports
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The Bleacher Report released what’s sure to be a much debated article: “The 25 Best Cities to be a Sports Fan.” “We broke each city down into eight categories: the number of teams there, the success of those teams in the past five years, how nice the stadiums a
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18 Items Banned at an EDM Festival

December 29, 2014
by admin
attendee safety and security, bag check, EDM, ingress, Lights All Night, screening, Skrillex
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The 5th Annual Lights All Night Festival just packed 40,000 citizens of EDM nation into the Kay Bailey Hutchison Convention Center in Dallas, Texas. Al Rojas, assistant director at the convention center, invited IAVM’s magazine team to attend the 2013 festival where we saw first
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Our Top 10 Blog Posts for 2014

December 29, 2014
by admin
career, trends, Venues
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It’s the last week of January (sorry, we mean December; we got way ahead of ourselves), and we, too, have the listicle bug. It’s that virus that infects all blogs and websites and forces them to post their top 10 stories of the year. So, instead of fighting it, we’re
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