The Canadian Tire Centre and the Ottawa Senators are partnering with IBM to learn more about fan behavior in order to personalize communication, enhance the arena experience, and increase ticket sales. “We have an incredibly dedicated fan base that supports our team and players at eve

These are selected news articles that showed up in our inboxes on Monday morning that we want to pass along to you. Convention Center CEO Retires (The San Diego Union-Tribune) “Carol Wallace, CEO of the San Diego Convention Center Corp., announced Wednesday [October 21] that she

Mid-year conditions for most venue managers are steady compared to last quarter and the average of 2014. Sixty-five percent of industry professionals say that overall current business conditions are positive, comparable to 62 percent last quarter and 64 percent for all of 2014. This i

Why not use your association’s expertise and resources to survey your customers, staff, or stakeholders for a fraction of the cost you would pay anywhere else? You have access to a research professional with 35 years of experience to design your questions. Why pay more for someone wit

We recently told you about NERF Combat Zones and how they may offer an alternative revenue stream for venues. With that in mind, you might want to keep an eye what Microsoft is doing with its HoloLens development. The company showcased a demonstration during its recent product event i