Does your venue operate at a loss? If so, how does your deficit compare with venues in your competitive set? Does your venue finance and budget for major construction or expansion costs the same way as other venues like yours? The VenueDataSource 2015 Capital Funding Survey obtained t

For the first time ever, two team owners sat down during the NBA Finals to discuss organizational success: Dan Gilbert, owner of the Cleveland Cavaliers, and Joe Lacob, owner of the Golden State Warriors. The full session at Chat Sports: The Minds Behind the Game is available above, a

We’re excited to offer VenueConnect attendees a great session of top ticketing thinkers and leaders discussing trends, challenges, and opportunities affecting venues in the near future. The panelists include Jacquelyn Holowaty, vice president of ticketing for Spectra Venue Manag

Those emoticons you see above may just be the difference between a happy or angry customer. According to research from Penn State University, people who text chatted with customer service personnel gave higher scores to those who used emoticons in their responses than those who didn&#

I think I figured out why Millennials are being talked about again in such quantity—it’s because it’s graduation season. They’re entering the workforce. Or maybe they’re already a part of your organization. Nevertheless, you, as a venue manager, will be working