By R.V. Baugus Daniel Malandruccolo, director of guest services at Prudential Center in Newark, NJ, and Amber Watts, senior director, guest services at STAPLES Center in Los Angeles, are two of the champions and creators of a session at the February 17-19 GuestX in San Diego touching

By Ereka Brim Hornets Sports & Entertainment announced the promotion of Donna Julian to Executive Vice President & Spectrum Center General Manager. In her 15th year with the organization, Julian has served as Senior Vice President of Arena & Event Operations since Spect

By Janet Smith The Atlanta Hawks and State Farm gathered 5,000 volunteers at State Farm Arena to pack over one million meals in the largest community initiative in the franchise’s 51-year history. Hawks Principal Owners Tony Ressler and Jami Gertz, State Farm Senior Vice President Dan

From Berry Center On October 2, 2019, Berry Center, the multi-purpose facility owned by Cypress-Fairbanks (TX) Independent School District, hosted funeral services for Harris County Sherriff’s Deputy Sandeep Dhaliwal. On September 27, 2019 Deputy Dhaliwal was shot from behind during a

By Julia Milstead Butterflies are swarming at the Raleigh Convention Center! October 15 marked the completion of the site-specific installation of Leah Sobsey’s “Swarm” in the venue’s Main Lobby. The work, consisting of 300 cyanotype butterflies, has found its newest home in Downtown