ASM Global, the world’s leading producer of entertainment experiences, announced an extension of their agreement with Ticketmaster to continue serving industry-leading digital ticketing technologies to many of ASM’s premiere North American stadiums, arenas, convention centers, and performing arts facilities.

ASM’s venues produce a vast array of events with partners ranging from professional sports to family entertainment and premier concerts with the world’s top promoters including AEG and Live Nation. ASM Global is also expanding its relationship with Ticketmaster by enabling the company to conduct ticket sales for Live Nation-promoted shows at other ASM Global venues throughout North America.

The partnership will give the more than 8 million fans that come to ASM’s venues each year easy access to the most sought-after live experiences in the U.S. and Canada. Ticketmaster is focused on creating solutions that help venues and event operators make the event-going experience easier for fans. With digital tickets, fans receive the benefits of state-of-the-art venue access with contactless entry, mobile box office support, instant transfer when sending a ticket to a friend or selling it to another fan, as well as anti-counterfeiting features, which eliminate ticket fraud by using an encrypted barcode that refreshes automatically every few seconds. Ticketmaster’s foundation of digital ticketing enables the rollout of regular upgrades and innovations.

ASM Global President and CEO Ron Bension said, “With amazing content in all of our venues as a powerful foundation, we continue to discover imaginative new methods that leverage breakthrough technologies to create unparalleled consumer journeys including innovative food and beverage and premium VIP treatment for fans. Aligning with industry leaders like Ticketmaster is a critical component in providing millions of people with the most seamless and secure live experiences.”

“ASM is our largest partner in North America, and we are proud to grow our great work together,” said Michael Rapino, president and CEO, Live Nation Entertainment. “We are committed to supporting ASM’s efforts to provide fans with best-in-class ticketing and fan-engagement now and into the future.”

Ticketmaster’s Live Analytics dashboard will enable ASM to build stronger relationships with its fans. The analytics platform will provide ASM with insights and tools for better fan engagement across events of all kinds.

“We are committed to helping ASM deliver world-class events where the ticketing process elevates the entire fan experience,” said Mark Yovich, president, Ticketmaster. “Like Ticketmaster, ASM cares deeply about the customer journey and the value of building strong relationships with fans from the moment they purchase a ticket to well after the event ends.”

By Kristi Mexia

Hollywood Park, a near 300-acre sports and entertainment destination, and Live Nation have partnered in an exclusive multi-year booking agreement for its brand new 6,000-seat performance venue, the Performance Venue at Hollywood Park. The Performance Venue is part of the sprawling Hollywood Park mixed-use development in Inglewood, Calif., which is being developed by Los Angeles Rams Owner/Chairman E. Stanley Kroenke and will be adjacent to the new SoFi Stadium and American Airlines Plaza.

“The Performance Venue at Hollywood Park is a sophisticated, intimate venue that will host a wide range of world-class events, including celebrated musicians, immersive entertainment, and close-knit community gatherings,” said Christy Castillo Butcher, SoFi Stadium and Hollywood Park’s senior vice president, Programming and Booking. “Hollywood Park is a true sports and entertainment destination, and our partnership with Live Nation will help us further our goal to deliver extraordinary entertainment to Angelenos and visitors across the globe.”

The state-of-the-art theater will host a variety of live entertainment from concerts to comedy, award shows, eSport competitions, community events, conferences, and more. Live Nation will be the exclusive long-term promoter for the theater, bringing the biggest and best names in music, comedy and entertainment to the all-new Los Angeles venue.

“We couldn’t be more thrilled to be the exclusive promoters of this incredibly dynamic venue coming alive in Los Angeles,” said Rich Best, Live Nation’s Regional Head of Talent for California. “Alongside Hollywood Park, we plan to make this a must-visit live entertainment venue and we can’t wait to unveil what is in store for this unique space.”

The Performance Venue at Hollywood Park is a 227,000 square foot, three-story indoor venue situated under the same roof canopy as SoFi Stadium and American Airlines Plaza, and it is seamlessly blended in at the canopy’s southernmost corner. Equipped with its own three-bay loading dock, the theater can operate independently or in tandem with the stadium and plaza for larger events. With three levels of seating, the venue can be configured to house three different crowd capacities, creating an intimate setting for events at 3,400 and 4,400 or full capacity at 6,000 seats. Complete with a two-story Kaynemaile chandelier, the theater will feature six luxury boxes, a 1,200 square-foot premium back-of-house hospitality space, with adjacent dressing rooms, and a 3,500 square-foot private club with 140 premium seats.

The Performance Venue stage is built with artists, events and fans in mind. At 6,100 square-feet, the stage is an expansive area for artists and events to be creative, and every seat is close to the action on-stage, with the farthest seat in the house only 164 feet away from the stage. The venue has a skydeck and rigging capacity of 200,000 pounds, which is a rarity for a building of this size. Equipped with luxury finishes throughout the venue’s interior and exterior, the venue features both an interior and exterior balcony for guests to enjoy. The exterior portion of the balcony has sweeping views of the mountains to the east, American Airlines Plaza, Lake Park and parts of Hollywood Park. The exterior of the venue features a sloping glass façade that reaches 42 feet at its tallest point.

Kristi Mexia is Director Corporate Communications at SoFi Stadium and Hollywood Park.

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By R.V. Baugus

Congratulations to Tim Seeberg, who was named the General Manager of the Gateway Convention Center in Collinsville, Illinois.

The move takes Seeberg back closer to his native home of Chicago after serving as General Manager of the Fort Smith (AR) Convention Center for almost nine years. Prior to that, Seeberg served as GM for the City of Grand Junction (CO) – Management and before that as GM of the Two Rivers Convention Center. His other industry experience came as GM of the Millennium Centre in Johnson City, Tennessee.

Seeberg has also been very involved over the years in Region 6 and has displayed tremendous leadership skills regardless of location or position.

Congratulations once again!

By Paul Pettas

Centerplate, a Sodexo company and the leading hospitality partner to North America’s premier entertainment venues and convention centers, announced Sufi Karaien as the new Executive Chef for the San Diego Convention Center (SDCC), beginning this month. Karaien previously served as SDCC’s Senior Executive Sous Chef under Executive Chef Daryl O’Donnell.

“This is a dream role for me. I love our team, our city and the events we execute for our loyal clientele here in San Diego. I’m thrilled to have the opportunity to step into this leadership position and continue to develop new and creative approaches to catered experiences that truly reflect the thriving local culinary scene,” Karaien said.

Since joining Centerplate in 2017, Karaien has helped lead food and beverage service for countless receptions, festivals, plated dinners and community events. Catering multi-course meals for tens of thousands of guests requires a special blend of culinary and managerial skills, and Chef Sufi ensures a careful attention to detail every step of the way.

“Sufi has built a strong rapport with our employees, partners and clientele through his excellent work ethic, attention to detail, and commitment to supporting extraordinary events,” said Bobby Ramirez, Centerplate and Sodexo’s General Manager. “His emphasis on ingredient sourcing and local flavors will continue to highlight the best of the San Diego region and promote sustainability—building on the successful foundation that Chef Daryl established here.”

Daryl O’Donnell, also known as “Chef D,” worked at Centerplate for 22 years, serving as Executive Chef since 2013. He moved to Tennessee this month to reside closer to his family.

“I have been proud to be a San Diegan and represent the San Diego Convention Center for more than two decades. I’ll miss the sushi, tacos, the views of the Pacific Ocean and our longtime client partners,” O’Donnell said. “After supporting hundreds of meetings and conventions, and then serving the emergency shelters in our building during the pandemic, I leave with great pride for the levels of service, teamwork and community spirit we established here.”

During the COVID-19 pandemic, Centerplate has operated two kitchen teams within SDCC, one led by Karaien and the other led by O’Donnell. They maintained a strict separation between the teams to minimize potential exposure and ensure continuity of operations. With careful protocols, Centerplate served more than one million meals for Operation Shelter to Home and several thousand meals per day for a federal emergency intake site for unaccompanied children (operating in the building until July 15). Together with SDCC leadership, Centerplate is preparing to safely welcome meetings and conventions back to the San Diego Convention Center on August 1.

“Chef Sufi and Chef D are the best in the business,” said Rip Rippetoe, CVE, SDCC President and CEO. “We’re thankful to have Sufi’s talent and experience already on this team, which assures a smooth transition for all our clients and adds to the excitement for the return of conventions to San Diego this year.”

Paul Pettas is Communications Director for Centerplate.