We join with the rest of the IAVM family in congratulating Erin Wylie on her promotion at Indiana University. We will let Erin take it from here from her Facebook post about her promotion.

“Excited to share that I will be stepping into the role of Assistant Director of Events at IU Auditorium! Looking forward to continuing to work with this amazing team as I take on a new part of our wonderful industry. Thankful for my IU Auditorium Family and all the amazing students I’ve had the honor of working with over these last 2 years. Glad I’ll just be moving downstairs so I’ll still get to hear all the crazy things college kids are doing these days. If you know anyone that would like to be a Guest Service Manager and work with these amazing students, let me know!”

By Andra Bennett, APR

With the infernal heat dome over the entire southern USA dominating the news, the City of Fort Worth’s Public Events Department saw an opportunity to feature unique cooling treatments for horses provided at the National Cutting Horse Association’s Summer Cutting Spectacular at Will Rogers Memorial Center.

After pitching the story to a panel of national network correspondents, three outlets bit, including ABC’s Good Morning America!

This was the gist of the pitch:

More than 1,000 horses are being carefully attended with innovative therapies to protect them from heat exhaustion and improve performance, including electrolytes in their food and water, sweat supplements to enhance perspiration evaporation, mister fans, and even cryotherapy, hydrotherapy and salt-water spas.

Equine cold-water spas with oxygen jets and mineral water have been shown to be particularly useful for healing abrasions and treating tendon problems but can also be used for regulating temperature and comfort.

Cryotherapy for horses use cold water treadmills to create therapeutic effect, as well as targeted high-pressure liquid nitrogen treatments.

The cryotherapy chamber was the clincher, and with a photo of a horse in cold fog surrounding her provided to the press, every reporter wanted to get footage of that, if not get into the chamber themselves.

Andra Bennett, APR, is Marketing Communications | Public Events Department for the City of Fort Worth, Texas.

By Megan Reynolds, MS

The Community Safety Training that Mark Herrera provided on July 29 was unique is that it brought together community stakeholders across many jurisdictions and towns.

Denton County Emergency Services District No. 1 partnered with Mark and the Argyle Independent School District to provide this invaluable training to over 100 first responders, town administrators and staff, and emergency management professionals from across the county. Trainings such as these are critical in establishing relationships between entities prior to incidents, as well as identifying a unified response between multiple agencies.

Megan Reynolds, MS, is Community Outreach and Public Relations for Denton County ESD.

By Christa Skiles

Tessitura, the nonprofit technology provider dedicated to the success of arts and culture organizations, announced a new partnership with Vatic.

The relationship provides Tessitura’s users with an additional integrated, full-service pricing solution option.

Vatic’s 16 proprietary algorithms help marketers find the right price for every performance. Automated dynamic pricing tools shift ticket prices up or down in alignment with customers’ buying behavior and perceptions about an event’s value.

Vatic fully integrates with Tessitura’s CRM and ticketing platform to allow instant updates across all ticketing price types, including discounts. Reports also update automatically each day, allowing for in-depth analysis about the effect of pricing adjustments.

“Vatic’s solution is designed specifically for performing arts organizations, not adapted from ticketed entities in other industries,” said Erin Lively Koppel, Chief Strategy Officer, Tessitura. “A tiered pricing structure means a broad range of organizations can benefit from their dynamic pricing tools to increase revenue and decrease staff time spent on pricing management.”

In addition to dynamic pricing, Vatic offers a full suite of other pricing solutions. Clients can access discounted consulting for rescaling venues. Vatic helps organizations establish starting prices for single tickets and subscriptions. And the team’s experts provide advice about pricing for financial accessibility.

“We’re thrilled to join the supportive community Tessitura fosters,” said Sean Kelly, Vatic’s founder. “We created Vatic to help performing arts organizations be more sustainable. We don’t make clients guess whether dynamic pricing has improved their bottom line. Our assessments help organizations understand impact and, crucially, whether they are achieving an appropriate return on investment.”

Christa Skiles is Senior Marketing Manager for Tessitura Network.

Please welcome our newest members who joined IAVM in July 2023. Thank you for being a part of the association! Also, let us get to know you better by participating in the I Am Venue Management series. Please visit here to share your story and photo.

Sarah Arkey, C.H. Johnson Consulting, Inc., Chicago, IL, United States
Wai-ying Au, Hong Kong Coliseum & Queen Elizabeth Stadium, Hong Kong, China
Ally Auble, Floreano Convention Center, Rochester, NY, United States
Michael Battles, Turner Construction Company, Reston, VA, United States
Clay Benning, Kirkegaard, Atlanta, GA, United States
Ted Boeckerman, Turner Construction Company, Cincinnati, OH, United States
Aidan Boyle, Assumption University, Worcester, MA, United States
Kadin Bradley, University of Oklahoma Athletics, Norman, OK, United States
Amanda Brooks, Jim Whelan Boardwalk Hall and Atlantic City Convention Center, Atlantic City, NJ, United States
Jenna Brouillette, The Lerner Theatre, Elkhart, IN, United States
Schuyler Brown, Georgia International Convention Center/GICC, College Park, GA, United States
Bailey Burke, The Ranch Events Complex, Loveland, CO, United States
Emma Burns, Scope Arena, Norfolk, VA, United States
Lydia Campbell, Columbia Metropolitan Convention Center, Columbia, SC, United States
Taylor Coats, Ball Arena, Denver, CO, United States
Jordan Cohen, Floreano Convention Center, Rochester, NY, United States
Kelvin Collier, Simmons Bank Arena, North Little Rock, AR, United States
Paul Corcoran, Cedar Mill Group, East Jindabyne, NSW, Australia
Ewen Craig, Cedar Mill Group, Morrisset, NSW, Australia
Nicky Crewe, Reliance Risk, Bondi Junction, NSW, Australia
Steve Crews, Certis Security Australia, Berrinba, QLD, Australia
Andrew Crombie, Suncorp Stadium – ASM Global Pty Ltd, Milton BC, QLD, Australia
Laura Curtain, Cricket Tasmania, Rosny Park, TAS, Australia
Walter Dalla Riva, Titan Carter Platform Systems, Ray, UT, United States
Ashley Davies, Davies Co., Surrey Hills, VIC, Australia
Kate Davies, Netball Queensland Limited, Upper Mount Gravat, QLD, Australia
Christopher Davis, Brisbane Metropolitan Touch Association, Camp Hill, QLD, Australia
Josh Day, SureVision, Gladesville, NSW, Australia
Kristen Day, Wisconsin Center District, Milwaukee, WI, United States
Matt DeCicco, Jim Whelan Boardwalk Hall and Atlantic City Convention Center, Atlantic City, NJ, United States
Christina DeCoppi, Exhibition Place, Toronto, ON, Canada
Rachel Della Valle, University of Oklahoma Athletics, Norman, OK, United States
Paul Dellit, Bundaberg Regional Council, Bundaberg, QLD, Australia
Brandy DeMil, Broward Center for the Performing Arts, Boynton Beach, FL, United States
Kate Demonte, Navy Pier – OVG360, Chicago, IL, United States
Jess Dent, City of Gold Coast, City of Gold Coast, QLD, Australia
Damien DePassey, Melbourne Convention and Exhibition Centre, South Wharf, VIC, Australia
Amanda Detyens, North Charleston Coliseum, North Charleston, SC, United States
Shawn Dewey, Navy Pier – OVG360, Chicago, IL, United States
Gurmit Dhaliwal, Celayix Software, Vancouver, BC, Canada
Ayanna Dickens, Durham Convention Center, Apex, NC, United States
Remy Diclemente, Netball Queensland Limited, Upper Mount Gravat, QLD, Australia
Shannon Dillard, Auto-San LLC, Memphis, TN, United States
James Dipnall, City of Kingston, Mentone, VIC, United States
Clyde Drennen, Georgia International Convention Center/GICC, College Park, GA, United States
David Drescher, Arizona State University, Tempe, AZ, United States
Jeremy Dueck, Keen Independent Research, Phoenix, AZ, United States
Karli Dungey, Dunedin Venues Management Ltd., Dunedin, New Zealand
Robert Dunkley, Gema Group, Melbourne, VIC, Australia
Paul Dunphy, Bay Venues, Mount Maunganui, , New Zealand
James Edgar, Frenkel Partners, Melbourne, VIC, Australia
Marcus Ellison, Reliance Risk, Zillmere, QLD, Australia
John Eschler, Floreano Convention Center, Rochester, NY, United States
Sam Eustice, Melbourne & Olympic Parks Trust, Melbourne, VIC, Australia
Matthew Farr, Populous, Brisbane, QLD, Australia
Daniel Farrar, VenuesLive Management Services (NSW) Pty Ltd, Sydney, NSW, Australia
Grant Fenton, St John Ambulance Australia (VIC), Mount Waverley, VIC, Australia
Brandon Ferkel, Cullen Performance Hall, Houston, TX, United States
Chanaka Fonseka, Darwin Convention Centre, Darwin, NT, Australia
Brande ForrestRumpf, Virginia Beach Convention Center, Virginia Beach, VA, United States
Liz Francis, Thoroughbred Park – Canberra Racing Club, Mitchell, ACT, Australia
Chris Frangos, Western Melbourne Group, Gladstone Park, VIC, Australia
Shannon Fredrickson, Century II Performing Arts and Convention Center, Wichita, KS, United States
Kurt Gagan, Campbelltown Sports Stadium, Leumeah, NSW, Australia
Melissa Gall, Qudos Bank Arena, Sydney Markets, NSW, Australia
Shelley Gardener, Marvel Stadium – Melbourne Stadiums Limited, Docklands, VIC, Australia
Sarah Gardner, Northland Events Centre 2021 Trust (NECT 2021), Whangarei, New Zealand
Jessica Garred, Cairns Regional Council, Cairns, , Australia
Kerry Gassner, Melbourne & Olympic Parks Trust, Melbourne, VIC, Australia
Cassie Gause, C&K Media Solutions, Escalon, CA, United States
Ashley Gavenlock, SureVision, Gladesville, NSW, Australia
Tim George, Victoria Racing Club, Flemington, VIC, Australia
Lisa Gibbs, The Fabulous Fox Theatre, St. Louis, MO, United States
Michael Gilling, Hamilton City Council, Hamilton, New Zealand
Erin Glade, Utah Valley University, Orem, UT, United States
Taylah Godwin, Northern Territory Government, Darwin, NTe, Australia
Mel Goodman, Royal Agricultural Society of NSW, Sydney Olympic Park, NSW, Australia
Scott Gould, Cairns Convention Centre, Cairns, QLD, Australia
Jared Goulden, Qudos Bank Arena, Sydney Markets, NSW, Australia
Mark Grabas, Vancouver Convention Centre, Vancouver, BC, Canada
Jasmin Gray, Georgia International Convention Center/GICC, College Park, GA, United States
Emilio Grijalva, Dolby Theatre, Hollywood, CA, United States
Michael Gucic, Certis Security Australia, Melbourne, VIC, Australia
Jamie Guppy, Kardinia Park Stadium Trust, Geelong, VIC, Australia
Dave Haigh, SureVision, Gladesville, NSW, Australia
Chloe Hall, Melbourne & Olympic Parks Trust, Melbourne, VIC, Australia
Edward Hall, Momentus Technologies, Chermside, QLD, Australia
Kailey Hall, VenuesWest, Floreat, WAu, Australia
Sophie Ham, Momentus Technologies, Gold Coast, QLD, Australia
Nicky Hansen, The Shire of Augusta Margaret River, Margaret River, WAu, Australia
Tina Harris-Ririnui, Bay Venues, Mount Maunganui, New Zealand
Alan Hay, Ticketek Australia, Melbourne, VIC, Australia
Darren Hayden, Xtract One, Toronto, ON, Canada
Anne-Marie Heath, Central Coast Arts Ltd, Wyong, NSW, Australia
Georgia Hendy, Queensland Performing Arts Centre, South Bank, QLD, Australia
Lily Hesen, Simmons Bank Arena, North Little Rock, AR, United States
Liam Hibbert, Queensland Cricket, Albion, QLD, Australia
Howard Hickman, Georgia International Convention Center/GICC, College Park, GA, United States
Lucy Hicks, Queensland Cricket, Albion, QLD, Australia
David Hill, GoZone WiFi, St Petersburg, FL, United States
Paul Hinton, Netball Queensland Limited, Nathan, QLD, Australia
Tim Ho, TEG, Ulu Tiram, Johor, Malaysia
Kristie Holmes, SureVision, Gladesville, NSW, Australia
Paul Hooper, Australian Sports Commission, Canberra, ACT, Australia
Renee Hordern, Stadiums Queensland, Wooloongabba, QLD, Australia
Vince Horn, Melbourne Sports Centres, Albert Park, VIC, Australia
Mark Houghton, Arts Centre Melbourne, St Kilda Road, VIC, Australia
Josephine Hutton, NZICC – New Zealand International Convention Centre, Auckland,  New Zealand
Joe Jackson, Melbourne Sports Centres, Albert Park, VIC, Australia
Jason Janes, Melbourne Sports Centres, Albert Park, VIC, Australia
Ian Jenkins, Melbourne Sports Centres, Albert Park, VIC, Australia
Chad Johnson, C.H. Johnson Consulting, Inc., Chicago, IL, United States
Samantha Johnson, Campbelltown City Council, Campbelltown, NSW, Australia
Cheung Ka Chi, Hong Kong Coliseum & Queen Elizabeth Stadium, Kowloon, Hong Kong
James Kandiliotis, Victoria Racing Club, Flemington, VIC, Australia
Stephanie Karvelis, Netball Queensland Limited, Upper Mount Gravat, QLD, Australia
Yousef Kassis, Imperial Events Security Services, Philadelphia, PA, United States
Jono Kearney, Marvel Stadium – Melbourne Stadiums Limited, Docklands, VIC, Australia
Joseph Kelly, Williams Center, Rutherford, NJ, United States
Rebecca Kelly, Venue Management Association, Beenleigh, QLD, Australia
Erica Kennedy, Logan City Council, Logan City DC, QLD, Australia
Steven Kernohan, Brisbane Racing Club Limited, Brisbane, QLD, Australia
Kelly Kinsey, Carnegie Museums of Pittsburgh, Pittsburgh, PA, United States
Prow Kirk, BAI Communications, Chatswood, NSW, Australia
Steve Knuth, Cedar Mill Group, Melbourne, VIC, Australia
Eric Koncz, State Farm Stadium, Glendale, AZ, United States
Jessica Krishnaswamy, Qudos Bank Arena, Sydney Markets, NSW, Australia
Anchal Kumar, Qudos Bank Arena, Sydney Markets, NSW, Australia
Luke Kuriga, Max-R, Sussex, WI, United States
Pauline Ladson, MDP Ladson Pty Ltd, Neerim South, VIC, Australia
Paul Lambess, Cedar Mill Group, Sydney, NSW, Australia
Kin Chung Leung, Hong Kong Coliseum & Queen Elizabeth Stadium, Wan Chai,, , Hong Kong
Jessi Levine, Enterprise Center/Stifel Theatre, Saint Louis, MO, United States
Clark MacLean, University of Oklahoma Athletics, Norman, OK, United States
Eitan Magid, Popshap, South Hackensack, NJ, United States
Mark Maimone, Binbox Lockers, Sandy Springs, GA, United States
Rob Marbs, The Fabulous Fox Theatre, St. Louis, MO, United States
Carter McAmis, University of Oklahoma Athletics, Norman, OK, United States
Steve McKee, Premier Drapery Cleaning, Wilmington, NC, United States
Phillip McLoughlin, Duluth Entertainment Convention Center, Duluth, MN, United States
Emmett McOsker, Los Angeles Convention Center, Los Angeles, CA, United States
Fran Meyer, Worldpay-FIS, Roswell, GA, United States
Frances Miller, Lansing Entertainment & Public Facilities Authority (LEPFA), Lansing, MI, United States
Herman Montero, Broward Center for the Performing Arts, Fort Lauderdale, FL, United States
Rajaa Muhammad-Harland, Scope Arena, Norfolk, VA, United States
Liza Murphy, Kay Bailey Hutchison Convention Center Dallas, Dallas, TX, United States
Mackenzie Myrkle, Spectrum Center, Charlotte, NC, United States
Tyson Norsworthy, Simmons Bank Arena, North Little Rock, AR, United States
Henry Overton, Navy Pier – OVG360, Chicago, IL, United States
Emily Owens, North Charleston Coliseum, North Charleston, SC, United States
Iris Owens, Georgia International Convention Center/GICC, College Park, GA, United States
Patrick Paolangeli, Barclays Center, Brooklyn, NY, United States
Dodie Petagna, Xtract One, Toronto, ON, Canada
Rebecca Peter, The Ranch Events Complex, Loveland, CO, United States
Nick Reddy, Xtract One, Toronto, ON, Canada
Nakoto Rentz, Venue., Tampa, FL, United States
Fred Richardson, Barclays Center, Brooklyn, NY, United States
Pascal Roc, Barclays Center, Brooklyn, NY, United States
Abelardo Rodriguez-Aulet, Cox Business/Hospitality Network, Las Vegas, NV, United States
Teah Romano, The Ranch Events Complex, Loveland, CO, United States
Louise Romero, The Ranch Events Complex, Loveland, CO, United States
Brian Rush, Enterprise Center/Stifel Theatre, Saint Louis, MO, United States
Jennifer Samson Wielandt, Miami Beach Convention Center, Miami Beach, FL, United States
Aaron Sanford-Wetherell, Dr. Phillips Center for the Performing Arts, Orlando, FL, United States
Gabriella Schuhmacher, Columbia Metropolitan Convention Center, Columbia, SC, United States
Dody Sievers, Floreano Convention Center, Rochester, NY, United States
Kate Sofis, San Francisco War Memorial & Performing Arts Center, San Francisco, CA, United States
Mary Sullivan, Duluth Entertainment Convention Center, Duluth, MN, United States
Stephanie Tonrey, Charleston Gaillard Center, Charleston, SC, United States
Laurel Trzeciakiewicz, Charleston Gaillard Center, Charleston, SC, United States
Eric Wilder, Dallas Stars Hockey Club, Frisco, TX, United States
Kelly Woods, Charleston Gaillard Center, Charleston, SC, United States
Ge Wyscarver, The Ranch Events Complex, Loveland, CO, United States