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Jodi Cobalt Joins Shalleck Collaborative as General Manager

September 25, 2023
by Amy Fitzpatrick
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Jodi Cobalt, General Manager, Shalleck Collaborative

After more than 16 years with the Yerba Buena Center for the Arts in San Francisco, California, where she held the roles of Director of Production and Chief of Operations, Jodi Cobalt has taken a new path in her professional journey…General Manager for the Shalleck Collaborative.

“Bringing Jodi onto our team gives us a significant boost, as she not only brings her valuable operational, business, and management skills but also enriches our work as Theatre Consultants with her extensive Venue Management experience,” said Adam Shalleck, FAIA, Principal/President of Shalleck Collaborative.

A seasoned theater manager with over two decades of experience in the industry, Jodi’s unique blend of leadership, hands-on knowledge, and a thorough understanding of theater give her a wealth of insight from which to draw on in her new position.

“I’m genuinely excited about this next step in my career,” stated Jodi. “It’s a chance to expand upon and share my venue management expertise with an organization that actively cultivates an amazingly healthy company culture. I really enjoy collaborating with this fantastic team and can’t wait to continue to grow together!”

A member of IAVM for over a decade, Jodi is the Past Chair of the IAVM Performing Arts Committee

 

 

 

IAVM Accepting Nominations for 2024 Charles A. McElravy Award, Joseph J. Anzivino Distinguished Allied Award, and Foundation Legacy Award

September 25, 2023
by Amy Fitzpatrick
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Nomination deadline for 2024 Charles A. McElravy Award, Joseph J. Anzivino Distinguished Allied Award, and Foundation Legacy Award is December 1, 2023

The nominations and letters of recommendation should be written and addressed to Brad Mayne, CVE, President & CEO and submitted to Rosanne Duke electronically.  The nomination letter and all letters of recommendation must be received by close of business December 1, 2023.  Each award’s criteria process can be found below.  If you have any questions, please contact Rosanne Duke.

CHARLES A MCELRAVY AWARD:

The Charles A. McElravy Award may be awarded annually to a Professional, Honorary, or Retired member of IAVM who, in the opinion of the Board of Directors has made the greatest lifetime achievement to the welfare of the Association or profession.

The following criteria are established for the McElravy Award nominees:

  1. The nominee must have been a Professional, Honorary, or Retired Member of the IAVM in good standing for at least fifteen (15) years total (though not necessarily consecutively).
  2. The nominee needs to meet the minimum service to IAVM requirements for Honorary Membership, but is not required to be retired. The following criteria must be met for a member to be eligible for consideration for Honorary Membership:  1) Attendance at no fewer than 10 Annual Conferences (VenueConnect) during the past 15 years; 2) Attendance at no fewer than 5 Region Meetings during the past 15 years;  3) Service as chair of at least three international or two Region committees during the past 15 years;  4) Service as:  Director of IAVM or officer in a Region at least once during the member’s tenure with IAVM or b) Program chair for an IAVM venue-specific or specialty meeting during the member’s tenure with IAVM or c) Member of Board of Regents, Board of Trustees, or Board of Governors during member’s tenure with IAVM.
  3. Any member in good standing may make a nomination, which must provide, in writing, a minimum of three examples of the nominee’s outstanding contributions to IAVM and/or the industry (for example: leadership, accomplishments, professional service/activities, projects/results).
  4. At least three letters of recommendation must accompany the nomination letter.
  5. No Chairman of the Board (or Past President) of IAVM is eligible for consideration until the third Annual Conference (VenueConnect) following his/her term of office.
  6. Previous recipients are ineligible (and may be found on our website under Awards).

 

JOSEPH J ANZIVINO DISTINGUISHED ALLIED AWARD:

The Joseph J. Anzivino Distinguished Allied Award may be awarded annually by the Board of Directors to an individual currently or previously employed by a firm which is or was an Allied member in good standing.  The President and CEO will provide evidence the nominee meets the criteria.

The following criteria are established for the Anzivino Award nominees:

  1. The nominee must have been an IAVM member for at least ten (10) years total, which need not be consecutive.
  2. Any member may make a nomination, which must provide a minimum of three examples of the nominee’s exemplary service and contributions to IAVM and/or the industry (for example: leadership, accomplishments, professional service/activities, projects/results).
  3. The nominee must have served IAVM by: 1) Attendance at no fewer than 6 Annual Conferences (VenueConnect); 2) Attendance at no fewer than 10 Region Meetings; 3) Being chair of at least 2 IAVM committees or sub-committees; 4) Being a member of IAVM Board of Directors, IAVM Foundation Board of Trustees, Board of Regents or Board of Governors during the members’ tenure with IAVM; 5) Being a member of an IAVM program, campaign or task force/committee.
  4. No Chair of the Allied Committee is eligible for consideration until the second Annual Conference (VenueConnect) following his/her term of office.
  5. At least three letters of recommendation must accompany the nomination.
  6. Previous recipients are ineligible (and may be found on our website under Awards).
  7. The award may be given posthumously.
  8. Selection of recipients will be made by an 80% vote of the Board of Directors; Recommendations to the Board of Directors for nominees shall be made by the Allied Committee.

 

FOUNDATION LEGACY AWARD:

The IAVM Foundation Legacy Award may be awarded annually by the Board of Trustees to an individual or organization who, in the opinion of the IAVM Foundation has made a significant financial and/or non-financial contribution to benefit the mission and objectives of the IAVM Foundation. The Foundation Chief Executive Officer will provide evidence the nominee meets the criteria.

The following criteria are established for the Legacy Award nominees:

  1. The nominee may be from any membership category of IAVM or from outside of the Association in a related field.
  2. Any current or past contributor to the IAVM Foundation may make a nomination, which must provide, in writing, specific examples of the nominee’s outstanding contributions to the IAVM Foundation.
  3. At least three letters of recommendation must accompany the nomination.
  4. No Chair of IAVM or Chair of the IAVM Foundation is eligible for consideration until the third VenueConnect following his/her term of office.
  5. Previous recipients are ineligible (and may be found on our website under Awards).
  6. The award may be given posthumously.

Paul Turner, CVE, Announced as Next General Manager for the San Diego Convention Center

September 25, 2023
by Industry News
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By Maren Dougherty, San Diego Convention Center 

 

The San Diego Convention Center Corporation welcomes Paul Turner, Certified Venue Executive (CVE), to the role of General Manager. He will oversee event management, venue operations, public safety, and guest services for the 2.6-million-square-foot waterfront facility. Turner previously served as Vice President of Venue Management and Entertainment Operations for Caesars Entertainment in Las Vegas, Nevada.

“After 26 years and five states, this is a return to Southern California for me and an opportunity to work with an amazing team at an award-winning venue,” Turner said. “I look forward to sharing my expertise and passion for building great operations that benefit our clients, guests, business partners, and the greater community.”

Paul Turner, CVE

Before Caesars, Turner held leadership positions with the Dallas Cowboys at AT&T Stadium, Philadelphia Eagles, Portland Trail Blazers, and Cerritos Center for the Performing Arts. Active in the international venue management industry, Turner is a Founding Distinguished Fellow for the Innovation Institute for Fan Experience. He is a former Chair of the International Association of Venue Managers (IAVM) schools, the Academy for Venue Safety & Security and the Venue Management School. Known for developing industry standards and practices for customer service, event management, security, and venue operations, Turner has created numerous training programs and has presented at industry conferences around the world. He is originally from Torrance, California.

Turner begins his new role on October 2, 2023, reporting to Corey Albright, SDCC Chief Operating Officer. Albright oversees all aspects of operations, engineering, procurement, and capital projects.

“Managing the strong demand for our building’s space, our exceptional quality of event activity, and the high service expectations of our customers requires skillful and strategic leadership,” said Rip Rippetoe, CVE, SDCC President and CEO. “The combined expertise of Paul and Corey, along with the professionalism of our entire staff, will propel our success as we enter our 35th year of operation. We are thrilled to add a leader of Paul’s caliber to our team.”

In fiscal year 2024, SDCC will host more than 100 meetings and conventions. Those events are projected to generate a record-breaking $1.7 billion in regional economic impact, including $39 million in hotel and sales tax revenue for the City of San Diego.

 

 

Are You Ready? Applications for CVE and CVP Now Accepted

September 25, 2023
by Amy Fitzpatrick
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Whether you are starting your journey into venue management or on the path to a fulfilling career, certification is your map to career enhancement.

“When you achieve your certification, you are communicating to current and future employers that you are well-versed in all areas of venue management (including venue types you’ve never worked at), have invested in your professional growth and the growth of others, and are dedicated to the advancement of the venue industry,” stated Beth Wade, CVE, Chair of the IAVM Certification Board about why members should seek to become certified through IAVM.  “I know the certification process is challenging and requires time, but the pride you will have when you join our growing group of CVP’s and CVE’s, will be immeasurable. It’s time to become certified…DO IT FOR YOU!”

The Certification Board has recently made a few notable changes to the process for achieving certification-

  • the number of years of service for a CVE has been lowered to 5 years
  • 20 points are now being given for CVE and CVP candidates with a 2 year/Associates/TAFE diploma program. 

 

Now’s the time to take the steps and join that group of your peers who have reached the pinnacle of achievement with IAVM by becoming a Certified Venue Executive (CVE) or Certified Venue Professional (CVP).

To learn more about how to earn your CVE or CVP designation, click here.

 

Applications for CVE are due no later than November 1, 2023.  Don’t delay!  Submit your application today! 

 

Venue Managers Remember Jimmy Buffett – An Anchor Tenant, A Citywide Celebration, A Coveted Booking Coup

September 15, 2023
by Linda Deckard
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“If you had a Buffett date, you just couldn’t get the happy off your face,” said Russ Simons, Venue Solutions Group.

Jerry MacDonald, president and CEO, Cynthia Woods Mitchell Pavilion, The Woodlands, Texas, lost an anchor tenant when the legendary lifestyle singer/songwriter Jimmy Buffett passed away Sept. 1.

MacDonald, a member of IAVM for 47 years and in the business for 48, booked Buffett in all six buildings he has managed (Lakeland, Daytona Beach, Miami, Memphis and Houston’s Summit), but most frequently at the Pavilion. Buffett holds the record for the most plays — 25 performances there, including in the opening year, 1990.

Photo provided by Nick Zazal, CVP, Walmart AMP, Rogers, AR

“From a building standpoint, there are some shows you want to play every year,” MacDonald said. “That helped our food and beverage per cap, season ticket sales, box seat sales. Dave Matthews, Santana, Earth Wind and Fire, are also anchor plays. Buffet always helped sell season tickets and box seat sales. It was important.”

Buffett always preferred outdoor dates, much to the chagrin of Parrothead Lee Zeidman, Crypto.com Arena, Los Angeles, who strived but failed to book Buffett. “He’s never played any of my venues even though I threw out numerous offers. If there was one act in my 40-year career I regretfully failed to book, it’s Jimmy Buffett. As hard as I tried, working everybody I knew.”

Like many in the venue industry, Zeidman posted a great tribute to Buffett on social media, LinkedIn in his case. “I’m a Parrothead. I saw him numerous times at the MGM in Vegas. I bumped into him backstage because I had some access. I told him I would turn LA. Live into Margaritaville and our event deck into a tailgate area – whatever he wanted. He said, ‘You’ve got to talk to Howard [Kaufman] and Irving [Azoff].’”

“Since I’m a Parrothead. I was devastated over the weekend. Buffett was one of my all-time favorite artists, singer/songwriters. To some extent, you could say I sort of patterned my lifestyle — beaches, bars and harbors — around what he did,” Zeidman said.

There are several Parrotheads (Jimmy Buffett fans) in the ranks of venue managers, perhaps none more so than Nick Zazal, CVP, Walmart AMP, Rogers, Ark.

“For me, it was a really big day [when Jimmy Buffett finally played Walmart AMP June 9, 2022]. I’ve seen him 16 times in concert. Those are some of the best memories of my life,” Zazal said.

Hosting Buffett, booked through Live Nation, meant coordinating with the local Parrothead Club to accommodate tailgating. That club includes a group called Fin Men, for the four-foot tall shark fin hats they wear, Zazal said. “The Fin Men all gathered at the concert here in Northwest Arkansas because most of them are from this region. It was the largest gathering of the Fin Men ever. When they played the big hits, the Fin Men would parade down the aisle. It was a sight to see,” Zazal said.

Even though his is an outdoor venue, Buffett’s tour was a logistical challenge because Walmart AMP is landlocked, surrounded by office buildings with which they share parking use agreements. They had to find a remote shopping mall on the other side of the river for the tailgate contingent, a big part of the Buffett festival experience. Then they had to shuttle them to the show.

“The thing about Parrotheads, and why I love them so much, is they make the best of everything. They were going to find each other and have a party no matter where we put them,” Zazal said.

Photo provided by Nick Zazal, CVP, Walmart AMP, Rogers, AR

Zazal will always treasure the “first and only time I got to host Jimmy.” The tour was still pretty locked down in terms of the Covid Bubble around Jimmy, with no meet and greets. As much as he wanted to, Zazal didn’t do any presentations of gifts, respecting the bubble, thinking “I’ll get him next time.They were fully intending to come back because they had such a good time.”

He does, however, have a gift of his own to remember the show — a  Margarataville Frozen Concoction Blender —which he received in the mail a month after the show.

“It’s the only gift I’ve ever gotten from a tour,” Zazal said.

Coordinating with the local fan club, the Parrotheads, is critical to a Buffet tour. For Michael Marion, CVE, Simmons Bank Arena, North Little Rock, Ark., advancing a Buffet date had added dimensions.

“The mayor at the time of North Little Rock was a Parrothead. Normally, when we do a show, we meet internally and the director of event services interacts with the local police. But for Jimmy Buffett, we had a meeting in City Hall with all the department heads. It was a major away-from-the-building operation in terms of making room for these people, organizing them. The city had to handle that because it’s not on our property. Our building is right on the Arkansas River. Right down the street is the River Wall (flood wall), that’s where we put ‘em all. We set it aside for the Parrotheads.”

Buffett dates bring a colorful crowd, everyone wearing a Hawaiian shirt. Backstage, it’s a straight ahead operation, not real eventful, said Marion, who managed to book Buffet twice in his long arena career.

“We were supposed to do him three times, but the show scheduled for December, got snowed in in Tulsa and he couldn’t get here,” Marion remembers. “We had to cancel the show. Everyone was here, ready to go. Jimmy did a video on YouTube saying ‘well, so much for the winter tour.’”

Photo provided Michael Marion, CVE, Simmons Bank Arena, North Little Rock, AR

For the longest time Buffett did nothing but outdoor dates. Finally they decided to come back inside, so it was a big, big, big deal in North Little Rock, Marion said. His first play there was March 1, 2012. He came back June 6, 2019. “We had our hand up a long time to get [a Buffet date],” Marion said.

“I can’t believe I got something Lee Zeidman didn’t get and I did it twice,” Marion chortled.

Allen Johnson, chief venues officer, Orlando Venues, first booked Buffett when he was in West Palm Beach in the mid-80’s, though he did work a Buffett date as a ticket seller at Camping World Stadium, Orlando, in 1979. That year, Buffett opened for the Eagles Hotel California tour, he recalled.

When he managed the Lakeland (Fla.) Civic Center, the tour rehearsed there for a week because they had added a new back-up singer.

“My favorite show would be April 14, 2018, a double bill at the [Camping World] stadium with Jimmy Buffett first and the Eagles second. It’s one of my top five for sure, Even though I was working and I had 45,000-plus of my closest friends around me, it was memorable. It was a typical Buffett show with everyone dressed in Hawaiian/casual shirts and when the Eagles came on, they shifted into laid-back Eagles mode.”

He also booked Buffett at the Amway Center arena, which made tailgating a challenge. “We roped off Division Street and sold parking spaces for RVs, and even a trailer and boat. We also had Margaritaville on the street and on the top floor of our parking garage. His shows always had a tailgate experience, from sitting around vehicles to venues setting up Margaritaville pre-parties.”

You had to involve the local Parrothead Club, because they were going to do something, and you wanted to make sure you did it together so it had some sort of organization to it, Johnson said.

They had a history of closing the street in front of the arena for Orlando Magic games, which led to the RV parking idea. The arena concessionaire at the time, Levy, wanted to plan the rooftop party to capture early sales opportunities.

On a Buffett show, you also knew food and drink would do well.

One Buffett memory that will always stick with Simons is the excitement displayed by Chris Reynolds, his number two in food service for Delaware North when he had booked Buffett at Bridgestone Arena in Nashville.

Reynolds had done a lot of due diligence advancing the date. “He made (and I’m probably overstating this) 50 65-gallon garbage cans full of Margaritas. They were everywhere. His excitement was palatable to all of the rest of us,” Simons said.

A Buffett date was certain to be great for building, staff, fans, and downtown. “We regularly do events; we’re really good at them. But from anticipation to event to sheer exhaustion after the show, it was special,” Simons said.

Buffet made sure of it. His concerts were festivals, and the supporting events went well beyond tailgating. He had his political causes. He was known for his “Save the Manatees” outreach in Florida, for one.

Photo provided by Nick Zazal, CVP, Walmart AMP, Rogers, AR

Day of show, he sent a specially designed golf cart with crew to video the day’s tailgating parties, which became part of the live show video later that night.

He would do his Bing & Bong Show schtick on Margaritaville TV and Radio before each show, MacDonald recalled, interviewing various tour pros like Michael Utley or Mac McAnally or visiting celebrities, like J.J. Watt of the Texans. J.J. then played bongos on stage with Buffett. And every show was broadcast live. 

“He has a connection here in the Woodlands, Coleman Sisson,” MacDonald said. Sisson helped Buffett start Margaritaville Radio and TV. Their longtime relationship began when Sisson was an IT guy with Compaq and Buffett needed tech help when he bought his first computer. He called Compaq, got Coleman and they became great friends. When Buffett made it big, he hired Sisson to do all his IT. Sisson came up with an idea how to broadcast and televise Buffett’s shows every night. And Sisson lives in the Woodlands.

“When I was in Miami, Buffett had courtside season tickets to the Miami Heat; we gave him a special parking place,” MacDonald said of his long history with the legend. “He would fly up from Key West.

“One year, when I was in Houston, Buffett got a little excited at a Miami Heat game in Miami and the referee threw him out. We had him booked a week or two later in Houston [at the Summit].

“When he came here, I presented him with an official NBA referee jersey, might even have had the number of the guy who threw him out. He put that on and wore it the whole afternoon.”

Someone gives someone a blender. Someone gives someone an NBA referee’s jersey.

It’s a relationship business, top to bottom. That always fun relationship with Jimmy Buffett will be greatly missed by venue managers worldwide.

As Zeidman says, “It’s just a major loss.”

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