Regardless of the type, size, or location of your venue, safety and security is one thing we all must think about and be concerned with on a daily basis.
VenueDataSource (VDS) has surveyed our members on our typical safety and security practices, and the results from the Safety and Security Report are in and ready for you and your team to use in safely managing our venues.
Our safety and security research quantifies the current practices and procedures utilized to secure the lives and safety of venue customers, staff, and the property itself—and gives us all some things to think about regarding our own venue’s security procedures.
Some of the results are not that surprising, including that 91 percent of responding venues have security cameras. But did you know that only 71 percent of them actually monitor those security cameras? Does your security staff actually monitor your venue’s security cameras? Should you reassess your own procedures to ensure your cameras are being used fully as the asset they are intended to be? Is it OK to use cameras as a reactive tool rather than a preventative one?
The results of the survey may lead to further discussions within your organization about how to improve the safety and security of your venue. That’s why we ask questions, compile the results, and share with our members. We want to assist you and your team in being the most prepared as possible in a time with ever-changing challenges and threats.
This report will tell you that 90 percent of the reporting venues have a written procedure in place for handling bomb threats. But only 68 percent of these venues supply the switchboard personnel with the bomb threat checklist and reporting procedure. Worse still, only 42 percent of the reporting venues currently schedule regular training in bomb threat procedures for all personnel who answer incoming phone calls.
Is your operation one of the 68 percent that supply your switchboard personnel with a bomb threat reporting procedure—or one of the 32 percent that doesn’t? Is your venue one of the 42 percent that train all phone-answering staff in bomb threat reporting—or one of the 58 percent that doesn’t?
We have all seen the news and know that bomb threats, unfortunately, have become a more common occurrence in our society. A written procedure is a great first step, but nothing compared to sharing it and training the staff that is most likely to answer the phone should that dreaded call be made to your venue.
The Safety and Security Report has incredibly powerful tools and information that will only help a venue and its staff be more prepared. It’s worth the read, considering what’s at stake.
The Safety and Security Report is available to all IAVM members at venues that completed the survey. If your venue completed the survey, but you have not received the report, or you would like to purchase the report, contact VenueDataFrank, Frank Ingoglia at frank.ingoglia@iavm.org. Frank can help with this or any other report question.
VDS is here to help our members achieve amazing things. Information is empowerment and we rely on you and the other members to keep moving forward and accomplishing our goals.
You can find us on this monthly blog, on Twitter @VenueDataFrank, in weekly newsletters discussing trends, facts, and asking poll questions, at the sector conference and VenueConnect—everywhere you VDS, you’ll find us. No matter where you go—there we are.
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