Here’s something to keep in mind the next time you’re networking or working with guests. People in social situations simulate others’ facial expressions in order to create emotional responses in themselves, according to a recent study. For example, if you see someone
Guests. Fans. Attendees. Whatever you choose to call them, they’re all the same: humans. And a human’s experience during an event is paramount to your venue’s success. We want to help you be successful, and that is why we focus on people so much at our annual GuestX
The New York Times published a great article last week about Feld Entertainment, specifically about Ringling Bros. and Barnum & Bailey circus. The story by Stephanie Sinclair and Taffy Brodesser-Akner shows how the business adapts to change in order to stay relevant and entertaini
The International Association of Venue Managers (IAVM) is pleased to announce that Scott McCartney will speak and lead a session on crowd management and security at the 2016 Academy for Venue Safety & Security (AVSS) and GuestX: Guest Experience & Crowd Management Conference.
The Sacramento Kings are partnering with Appetize, a cloud-based point of sale (POS) platform, in order to enhance the guest experience at Sleep Train Arena and the Kings’ future home at Golden 1 Center. Appetize replaces two separate systems and includes advanced payment option