We continue with spotlighting recipients in the IAVM Foundation’s inaugural class of 30|UNDER|30. This time, we feature four from the class and ask them, “What influenced you to get involved in the venue industry?” Laura Doyle Guest Relations and Event Security Manager SMG

Voting is now open and will remain so through July 20, 2015. The complete slate, including biographical information and photos, can now be viewed through the ballot site. All voting members should have received an email titled “2015-2016 Board of Directors Election-login information b

“Getting an audience is hard. Sustaining an audience is hard. It demands a consistency of thought, of purpose, and of action over a long period of time.” –Bruce Springsteen No matter what type of venue we work in—whether it is a 1,500-person club, a 50,000-person stadium, or a 80,000-

Congratulations to the winners of this year’s Women of Influence Awards presented by Venues Today, who are all IAVM members.           Kerry Painter, CFE, CMP, CEM Assistant General Manager Cox Business Center, Tulsa, Oklahoma        

Those emoticons you see above may just be the difference between a happy or angry customer. According to research from Penn State University, people who text chatted with customer service personnel gave higher scores to those who used emoticons in their responses than those who didn&#