Trent Gray’s evolution from an emerging leader to a transformational figure in venue management is a story of perseverance, authenticity, and heart. Since being named to IAVM’s 30|UNDER|30 list in 2019, he has redefined success—not only through his rising career trajectory but also through his profound personal journey.
Trent’s professional ascent began as an Assistant Box Office Manager. Through commitment and innovation, he steadily rose to his current role as Director of Ticketing. Leading a high-performing team at a top-ranked venue, he is responsible for executing seamless ticketing strategies that enhance the guest experience while driving revenue. He has also earned his ADA Coordinator Certification and championed accessibility initiatives at his venue, ensuring inclusivity is embedded in every guest interaction.
He is now preparing to sit for his Certified Venue Professional (CVP) exam—a testament to his unwavering commitment to learning and industry excellence. But Trent’s accomplishments extend beyond the professional realm. Over the past few years, he has undergone a life-changing transformation, losing more than 230 pounds. This health journey has significantly impacted his mental resilience and outlook, giving him renewed energy and balance in both his work and life.
In addition to his work, Trent is a proud pet parent. He adopted a playful kitten named Raz, who joins his older cat, Dave, as a source of constant joy and companionship. For Trent, caring for his pets has brought grounding and perspective, reminding him of the value of small moments amid high-stakes responsibilities.
He credits IAVM with being an integral part of his professional development, especially the 30|UNDER|30 program, which introduced him to mentors and colleagues who continue to influence his approach. Today, he gives back to the community through peer mentorship and actively engages with IAVM’s educational offerings.
Whether improving ticketing operations, leading on accessibility, or embracing transformative change in his personal life, Trent Gray exemplifies what it means to evolve with intention. His story continues to inspire others to lead with authenticity, pursue balance, and strive for excellence on every front.
Personal Quote:
“Through my journey, I’ve realized that growth happens when you step outside your comfort zone. Life is about being true to yourself and using those experiences to build a better future.” — Trent Gray
