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Acrisure Arena Wraps ‘Magnificent 7’ with Record-Setting Week of Live Entertainment, Welcoming Fans from All 50 States

October 22, 2025
by Industry News
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Nearly 57,000 Guests, 11,394 Gallons of Beer, 349,341 Pounds of Rigging, and Thousands of Production Hours Power a Historic Two-Week Stretch at Coachella Valley’s Premier Entertainment Destination

Acrisure Arena capped off a historic stretch of world-class entertainment branded as “The Magnificent Seven,” hosting seven major events over a two-week period, that included Paul McCartney, The Who, blink-182, Maroon 5, Los Angeles Lakers, and the Coachella Valley Firebirds. This unprecedented run showcased the arena’s versatility and appeal as Southern California’s premier live entertainment destination. The sold-out series drew guests from all 50 U.S. states, Canada, and Mexico.
 
In total, the arena welcomed 56,981 fans, averaging 2.82 guests entering every minute throughout the two-week stretch. Behind the scenes, an army of stagehands, technicians, and staff worked around the clock to deliver seamless productions and an unforgettable guest experience.
 
Maroon 5’s production alone featured 82 rigging points supporting 83,000 pounds of equipment, with approximately 2,400 total labor hours — including 121 hours contributed by 73 stagehands for load-in and load-out.
 
John Page, Senior Vice President of Acrisure Arena and the Coachella Valley Firebirds, said, “The ‘Magnificent Seven’ was a remarkable achievement and a true testament to the incredible crew that worked tirelessly to make each show an unforgettable experience for our guests, as well as the performers, their crew, and athletes. From Paul McCartney’s tour launch to The Who’s historic farewell, as well as blink-182’s explosive finale, Maroon 5’s performances, the Lakers games, and our Firebirds’ home opener—every night was fueled by the dedication of our outstanding team in cooperation with our local stagehands, and technical teams, who helped transform this ambitious vision into reality. Their heroic efforts demonstrated that Acrisure Arena can deliver world-class entertainment at the highest level, night after night. We’re also grateful to the artists, agents, managers, and promoters who realize the potential for Acrisure Arena and what we’re building here in Coachella Valley.”
 
Full Lineup of “The Magnificent Seven”:
  • Paul McCartney (Sept. 29) — Launch of the “Got Back” tour.
  • The Who (Oct. 1) — Final North American show on “The Song is Over” tour.
  • Los Angeles Lakers vs. Phoenix Suns (Oct. 3) — NBA preseason action; Lakers return for the third time to the Desert Duel, continuing a growing tradition of preseason excitement in Palm Desert.
  • blink-182 (Oct. 4 & 5) — Two sold-out nights closing the “Missionary Impossible” tour.
  • Maroon 5 (Oct. 8) — Second show at Acrisure Arena, following New Year’s Eve grand opening performance.
  • Coachella Valley Firebirds Home Opener (Oct. 10) — Start of the 2025–26 AHL season.
 
Key Operational Highlights / By the Numbers:
  • 7 shows in 12 days — record-breaking run.
  • 56,981 total attendees — fans from all 50 U.S. states, Canada, and Mexico.
  • Maroon 5 rigging – 82 points, 83,000 pounds, 2,400 labor hours.
  • 2.82 people entered the arena every minute throughout the run.
  • 487 stagehands worked a combined 2,435 labor hours behind the scenes.
  • Maroon 5 stagehands – 73 hands for an additional ~121 labor hours.
  • 34 semi-trucks of equipment loaded in and out.
  • 349,341 pounds of rigging across 374 points and 358 motors — equivalent to the weight of a Boeing 747.
  • 14,570 gallons of water used to create the arena’s professional-grade ice sheet (for hockey).
  • Averaged 3.8 guests per vehicle — sustainability win.
  • CVF Home Opener parking – 2,113 cars
  • Magnificent 7 total — averaging just under 3.5 guests per car, highlighting sustainable transportation
 
Sustainability Highlights:
  • Collected 31.67 tons of trash.
  • Diverted 15.85 tons of material to recycling.
  • Achieved a 50% diversion rate.
 
Food & Beverage Totals:
  • Sold a half ton or 1,036 pounds of pretzels alone.
  • Sold 8.5 tons or 17,070 pounds of food.
  • 4,104 gallons of water used to produce ice for concessions.
  • 8,175 labor hours.
  • 1,759 slices of pizza.
  • 11,394 gallons of beer or enough to fill an above ground pool.
 
Coming off the record-breaking success of “The Magnificent Seven,” Acrisure Arena’s upcoming schedule reinforces its standing as one of Southern California’s premier destinations for live entertainment. The months ahead feature a powerhouse lineup of performances, including Palomazo Norteño(Oct. 25), Tate McRae (Nov. 7), Christian Nodal (Nov. 8), Bare Knuckle Fighting Championship (Nov. 15), the Acrisure Series (Nov. 25-28), How The West Was Won (Dec. 5), Gabby’s Dollhouse Live (Dec. 6), Duran Duran (Dec. 30), Cactus Cup (Jan. 2-3), Cardi B (Jan. 11), Ricardo Arjona (Mar. 11), Jorge Medina & Josi Cuén (Mar. 15), and PBR: 2026 Pendleton Whisky Velocity Tour (Mar. 20-21), along with the ongoing excitement of the Coachella Valley Firebirds’ 2025–26 season, following another strong playoff appearance last year. For tickets and the complete schedule of upcoming concerts, games, and special events, visit AcrisureArena.com/events.

Welcome to Our Newest Members

October 14, 2025
by Gina Brydson
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Please welcome our newest members who joined IAVM in September 2025. Thank you for being a part of the association! Also, let us get to know you better by participating in the I Am Venue Management series. Please visit here to share your story and photo.

Brian Adkins, Alpha Event Medicine, Lexington, KY
Evan Albaugh, Moody Center – OVG, Austin, TX
Sean Aldrete, Tobin Center for the Performing Arts, San Antonio, TX
Lauren Allen, The Royal National Agricultural & Industrial Association of Queensland (RNA), Albion, QLD, Australia
Edward Alvarado, Palm Springs Plaza Theatre, Palm Springs, CA
John Armstrong, University of Utah, Salt Lake City, UT
David Balderaz, Amarillo Civic Center Complex, Amarillo, TX
George Batayias, Marcus Performing Arts Center, Milwaukee, WI
Elana Belton, State Farm Arena – Atlanta Hawks, Atlanta, GA
Carigan Bennett, Cox Business/Hospitality Network, Las Vegas, NV
Sydney Bradley, McKnight Center for the Performing Arts, Stillwater, OK
Sharon Brawner, Belmont University, Strategic Venues and Event Services, Nashville, TN
Megan Brown, Belmont University, Strategic Venues and Event Services, Nashville, TN
Matthew Bryant, Mobile Convention Center, Mobile, AL
Kimberly Carson, Mesa Arts Center, Mesa, AZ
Brendan Cary, Mesa Arts Center, Mesa, AZ
Jolyssa Cass, Stranahan Theater and Great Hall, Toledo, OH
James Cherry, Marcus Performing Arts Center, Milwaukee, WI
Paul Cicero, The Bushnell Center for the Performing Arts, Hartford, CT
Joe Clark, American Airlines Center/Center Operating Company, Dallas, TX
Steve Clark, Cox Business/Hospitality Network, Macon, GA
Jennifer Clarke, Mayo Performing Arts Center, Morristown, NJ
Jolynn Cota, Mesa Convention Center, Mesa, AZ
An Dang, Toyota Center, Houston, TX
Shantell Daniel, State Farm Arena – Atlanta Hawks, Atlanta, GA
Alyssa Dezell, City of Stockton, Stockton, CA
Katie Dillow, Marcus Performing Arts Center, Milwaukee, WI
Kylie Donahue, OKC Fairgrounds, Oklahoma City, OK
Dylan Dotson, Lower.com Field, Columbus, OH
Lisaann Dupont, Palm Springs Plaza Theatre, Palm Springs, CA
Clint Eastman, Alameda County Fair & Event Center, Pleasanton, CA
Raul Escobedo, Alameda County Fair & Event Center, Pleasanton, CA
Amy Frost, Lup Events, Brisbane, QLD, Australia
Jayden Garner, University of Utah, Salt Lake City, UT
Thomas Geale, MyState Bank Arena, Glenorchy, TAS, Australia
Jacinta Gee, Bendigo Stadium Ltd, Bendigo, VIC, Australia
Sarah Gerschwitz, Northern Territory Major Events Company, Darwin, NTe, Australia
Savanna Gifford, Renasant Convention Center, Memphis, TN
Kevin Giglinto, Marcus Performing Arts Center, Milwaukee, WI
Alan Grady, AGP Consulting Services, Sydney, NSW, Australia
Liv Graham, Waka Pacific Trust, Manukau, New Zealand
Thomas Graham, University of Utah, Salt Lake City, UT
Torrie Hardcastle, Toyota Center, Houston, TX
Sophia Harris, Netball Queensland/Nissan Arena, Upper Mount Gravat, QLD, Australia
Ben Harvey, Bendigo Stadium Ltd, Bendigo, VIC, Australia
Shelby Heath, Mercedes-Benz Stadium, Atlanta, GA
Tres Hefter, Tobin Center for the Performing Arts, San Antonio, TX
Hailey Hice, Lower.com Field, Columbus, OH
Michael Hodgson, Carsingha Investments Pty Ltd, Moore Park, NSW, Australia
Dan Howlett, Spark Event Group, Melbourne, VIC, Australia
Anthony Huerta, Palm Springs Plaza Theatre, Palm Springs, CA
David Hutchison, Legends Global, Hawkes Bay, New Zealand
Kristi Isbell, Colleyville Center, Colleyville, TX
Chloe Johnson, Football Victoria, La Trobe University, VIC, Australia
Chris Johnson, RIEDEL Communications Australia Pty Ltd, Rosebery, NSW, Australia
Derrick Johnson, Growth Tech Marketing, LLC, Columbus, GA
Kramer Kales, Angel of the Winds Arena – OVG, Everett, WA
Allan Keefe, Palm Springs Plaza Theatre, Palm Springs, CA
Joshua Kennedy, Tampa Convention Center, Tampa, FL
Natalie Keon, Australian Museum, Sydney, Australia
Suketu Khabaria, Event Health Management, Singapore
Michael Kraft, At Your Service, LLC, Chicago, IL
Peter Kubow, MadisonAV, Silverwater, NSW
Kristin LaPorte, Alameda County Fair & Event Center, Pleasanton, CA
Lauren LaPorto, Tobin Center for the Performing Arts, San Antonio, TX
Lewis Lemoine, Cox Business/Hospitality Network, Las Vegas, NV
Freda Lester, Charlotte Regional Visitors Authority (CRVA), Charlotte, NC
Ebony Linnell, MyState Bank Arena, Glenorchy, TAS, Australia
Kayla Lueck, Alameda County Fair & Event Center, Pleasanton, CA
Martha Dorothy Maafu, Drivers4Australia Pty Ltd, Rosebud, VIC, Australia
Patricia Madsen, University of Utah, Salt Lake City, UT
Chris Mahoney, Sebel, Minto, NSW, Australia
Jesse Manoussakis, SKG Services, Miranda, NSW, Australia
Bruce Martin, SoFi Stadium, Inglewood, CA
David Martin, University of Utah, Salt Lake City, UT
Jillian May, The Royal National Agricultural & Industrial Association of Queensland (RNA), Albion, QLD, Australia
Ella McNeilly, Belmont University, Strategic Venues and Event Services, Nashville, TN
Jonathan Medina, Marcus Performing Arts Center, Milwaukee, WI
Chincie Mouton, Georgia World Congress Center, Atlanta, GA
Lori Muench, Marcus Performing Arts Center, Milwaukee, WI
Devon Murray, SoFi Stadium, Inglewood, CA
Jillian Negen, Tobin Center for the Performing Arts, San Antonio, TX
Nadia Olker, Marcus Performing Arts Center, Milwaukee, WI
Victoria Ortega, Toyota Center, Houston, TX
Sarah Pease, Alameda County Fair & Event Center, Pleasanton, CA
Alexis Pinon, Toyota Center, Houston, TX
Abed Pompa, Tampa Convention Center, Tampa, FL
Mariah Pryor, Palm Springs Plaza Theatre, Palm Springs, CA
Will Reeves, Charlotte Regional Visitors Authority (CRVA), Charlotte, NC
Rodney Richardson, State Farm Arena – Atlanta Hawks, Atlanta, GA
Jordan Richbourg, Great Park Live, Irvine, CA
Morgan Robinson, State Farm Arena – Atlanta Hawks, Atlanta, GA
Samantha Santana, Climate Pledge Arena, Seattle, WA
Katrina Saumell, Kaseya Center, Miami, FL
Te’Wana Smiley, Belmont University, Strategic Venues and Event Services, Nashville, TN
Alli Srygley, Harding University, Searcy, AR
Michelle Synan, Georgia-Pacific, Middleboro, MA
Ale Tamez, Tobin Center for the Performing Arts, San Antonio, TX
Angelique Temple, JustPark, Dallas, TX
Lisa Truitt, State Farm Arena – Atlanta Hawks, Atlanta, GA
Therese VanderPutten, CPKC Stadium, Kansas City, MO
Lisa Vignola, Amarillo Civic Center Complex, Amarillo, TX
Marco Villareal, American Airlines Center/Center Operating Company, Dallas, TX
Kelly Walden, Kellogg Arena, Battle Creek, MI
Josey Warnick, SoFi Stadium, Inglewood, CA
Martheshia White, Vicksburg Convention Center, Vicksburg, MS
Lily Worden, Rogers Arena | Canucks Sports & Entertainment, Vancouver, BC, Canada
Ellen Young, Renasant Convention Center, Memphis, TN

Transform Your Venue Operations with AI

October 14, 2025
by Amy Fitzpatrick
0 Comment

 

 

 

 

 

 

AI can help you save time, work smarter, and boost ROI. But choosing the right tool and incorporating them effectively can be a daunting process. In a joint webinar, hosted by Advantage Training and Venue Solutions Group, AI industry expert, Jim Spellos and Venue Solutions Group, Russ Simons, will do a deep dive into different AI strategies, tools, and tactics that can transform your venue operations. 

Date: Wednesday, October 22
Time: 12 pm ET | 11 am CT 10 am MT | 9 am PT

Key takeaways include: 

  • How to identify 20+ low-cost AI tools designed for venue management
  • How to apply expert-level prompting techniques for higher-quality outputs
  • How to implement at least 3 tools immediately to impact operations and bottom line
  • How other venues and event spaces are leveraging AI

 

 

 

 

 

 

 

Don’t miss the chance to learn first hand about the tools and techniques that are already changing how venues operate!

REGISTER NOW!

Monumental Sports & Entertainment Unveils State-of-the-Art Washington Capitals Locker Room & Player Compound as Part of the Brand-New Capital One Arena

October 08, 2025
by Industry News
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MSE celebrates the first milestone in arena’s $1B transformation with opening of world-class space designed to meet the needs of today’s elite athletes

As the Washington Capitals gear up for their 2025-26 season opener on Wednesday night against the Boston Bruins, Monumental Sports & Entertainment (MSE) is debuting the team’s fully reimagined locker room and in-arena game preparation facilities—offering a first look at the massive upgrades taking place inside Capital One Arena. The opening of these world-class player spaces mark a major milestone in Phase One of MSE’s $1 billion arena transformation project, focused on elevating the athlete experience and redefining the future of fan engagement in downtown Washington, D.C.

“Our goal at Monumental is to build championship-caliber teams, and that starts with providing the elite resources athletes need to perform at their best,” said Jordan Silberman, President, Venues at MSE. “This project is a full-scale reinvention of what a modern professional sports facility should be. We are creating an environment that prioritizes performance, recovery, and well-being for our athletes and coaching staff, while also delivering an unparalleled experience for fans, media, and visiting teams.”

Locker room with players' names and numbers at each locker

The Capitals’ new team compound—more than double the size of their previous footprint at Capital One Arena—features a holistic redesign tailored to every facet of a professional hockey player’s game day rhythm:

  • Custom Ergonomic Lockers with integrated drying systems, personalized gear storage, and upgraded dressing areas.
  • Recovery and Performance Facilities, including specialized hot and cold tubs, compression therapy zones, and functional strength and conditioning spaces.
  • Integrated Video & Analytics Hub for immersive film study and game planning, with cutting-edge media and data infrastructure.
  • On-Site Equipment Optimization, including state-of-the-art skate sharpening and repair stations for best-in-class gear tuning.
  • Dedicated “Hype Zone” creating a dynamic, energy-inducing arrival sequence for players as they enter the arena bowl for gameplay.

 

Hype tunnel with blue walls and white eagle

The upgraded compound also includes a reimagined family lounge, enhanced media facilities, and improved visiting team locker rooms, creating an infrastructure that mirrors MSE’s pursuit of excellence at the highest level.

The Washington Wizards’ locker room and athlete areas are undergoing a similarly transformative upgrade, and details will be shared ahead of the 2025-26 NBA season.

Today’s announcement comes as Phase One of the Capital One Arena transformation – focused on the arena’s event level – is nearing completion as fans return for the 2025–26 season. Additional upgrades include new escalators and initial modifications to fan seating areas. New premium fan experiences including the United Globe Club and Lounge and the Lexus Vaults are also being completed in this phase and will be available to fans early in the 2025-26 season.

The result of a groundbreaking partnership between MSE and the city of Washington, D.C., the arena transformation will deliver a high-tech, high-touch, and community-focused arena designed to serve millions of visitors annually for decades to come. The fully modernized arena will be delivered in time for the 2027-28 NBA and NHL seasons.

F&B’s Hugh Gallagher, Premium Experience Aficionado, Dies Unexpectedly

October 07, 2025
by Linda Deckard
0 Comment

Hugh GallagherHugh Gallagher, 74, a major figure in the evolution of upscale food service at arenas and stadiums, passed away unexpectedly Sept. 23 in Los Angeles. He spent a major part of his career working for Aramark and was more recently in charge of food service at Dodger Stadium in Los Angeles, his role from 2016-2021.

Since 2021, he consulted on food service at minor league ballparks and stadiums and for special events.

“He liked to say he sold beer and hot dogs for a living,” said Beth Gallagher, his wife of nearly 30 years. “But in truth, he was so into the evolution of the industry.” For him, it really started with Camden Yards in Baltimore, the first stadium where they oversaw the shifting dynamics to suites, club level seats, and premium restaurants at ballparks. That buildout was special to Hugh Gallagher, and he took a lot of that experience with him to Dodger Stadium when he began working for the new owners of Major League Baseball’s Dodgers.

“He just wanted to create venues that had lives beyond whatever sporting event was there,” Beth Gallagher said. “He wanted to push how everyone looked at food service.”

His career began with Aramark Corp. in Philadelphia in 1973. He became president of sports and entertainment for the giant concessions company.  He oversaw the opening of Oriole Park at Camden Yards in Baltimore in 1992. That’s where he dove into the shift to premium food service versus belly-up concessions stands, all serving the same thing.

Their daughter Caoilinn, Gaelic for Keelin, which she also uses, was born in Atlanta. Caoilinn, like her parents, is “in the business,” though not on the food side. She works for the Augusta GreenJackets, a Minor League Baseball affiliate of the Atlanta Braves, in North Augusta, S.C. Beth is currently in the hospitality industry as well, working for Marriott Hotels at Fairplex in Pomona, Calif.

On her Facebook page, Caoilinn posted, in part:

“I’ve always been a daddy’s girl, but that was inevitable when your dad was Hugh Gallagher. My dad was my best friend, my partner in crime, and truly my favorite person in the universe. He was the embodiment of put your head down and work to get to where and what you want. The best storyteller with the most insane stories, spanning his entire life, from running around Lewes Beach and South Florida and Philadelphia, growing up to an incredible career in the sports and entertainment industry. He shook hands with presidents, golfed with legends, and never met a person he couldn’t make smile. He taught me to love life, no matter what it throws at you … He tried (and succeeded) to raise the most Philly kid possible in Southern California, so of course I’ll end this how he would want with a very heartfelt, Go Birds. <3“

Many veteran venue managers will remember “Uncle Hughie’s” golf games during IAVM. Beth remembers how he created the golf tournament for clients and vendors, finding plenty of partners to help defray costs. “Everyone had a blast. It was and wasn’t competitive golf. There would be prizes for all sorts of different things,” she recalled.

Chris Bigelow, retired, The Bigelow Companies, still remembers the first day he met Hugh Gallagher, “when ARA transferred me to the Spectrum in the fall of 1975. I was his commissary manager, and he asked if I could help him move into his new house. To thank me, he took me out to his favorite watering hole for shots of Irish whiskey. That would not be the last drink we shared together.”

Bigelow lauded the work ethic among all Aramark employees, first and foremost Gallagher. “The Spectrum was the busiest arena in the U.S., because unlike larger cities like New York or L.A., there were no competing venues in Philadelphia. We had events seven days a week with doubleheaders (76ers and Flyers) every weekend. Joe Frazier was at his height, sponsoring weekly boxing matches and, of course, all the concerts and family shows, just to make sure we never had a day off,” Bigelow recalled in an email.

He noted that Gallagher was “a hell of an operator, but also the consummate entertainer. Every party he hosted or attended was legendary. When a poker game would break out, we could always count on Hugh and his team to populate the tables. At one IAAM District meeting (now Regionals) in Philadelphia, he was adamant I couldn’t leave before my flight the next morning, because I kept winning and he wanted to share the wealth.”

Beth remembers how he turned things around. “You know, when it came to food service, you always made everything in the back of the stand, and he insisted they do it on the front side so people could see it. At Camden Yards, that’s where it changed. He said, ‘People need to see and smell the food.’ He was instrumental in helping that change in design.”

Bigelow also lauded the golf tournament, The Uncle Hughie Open, at every IAVM conference, always at a first-class course. Beth remembered the times Gallagher’s friend and partner, MLB player Boog Powell, would be on the golf cart at the golf course, mixing Bloody Marys for the players.

Powell was also a big part of the remake of Camden Yards, establishing his own Boog’s BBQ concession. “He was quite a loved player, tall, statuesque, and loving barbecue,” Beth said of Hugh’s partner and friend. That was one of Hugh Gallagher’s gifts: creating teams and finding partnerships.

He was also among the first to champion volunteer concession workers, lining up groups that could use the work as a fundraiser, benefiting both the stadium and the community.

The Gallaghers moved to Los Angeles more than 20 years ago. In 2006, he began working at the Los Angeles Memorial Coliseum and Sports Arena and Hollywood Park Racetrack as general manager of Food Service. In 2016, he joined the Los Angeles Dodgers as Director of Food and Beverage. He also spent a couple of years consulting on in-seat ordering systems and working on food and merchandise delivery systems to people’s homes when the pandemic shut down stadiums.

Hugh Gallagher attended Brandywine College in Wilmington, Delaware, and studied Hotel, Motel and Restaurant Management.

He is survived by his wife and daughter.

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