Do you know the average number of full-time financial/accounting employees it takes to manage a venue? Or the average number of housekeeping/custodial, guest operations or event personnel it takes? In which areas are you too fat, or too lean? Find out in our 2013 Staffing Survey Repor

He’s done it. She’s done it. I’ve done it. You’ve done it. I’m talking about checking your smartphone during a business lunch. Or, worse, during a business meeting. Whenever and wherever you check it, though, can be considered rude, especially when done d

The British Psychological Society (BPS) Research Digest pointed out an interesting study today that has to do with crowd management.  In “Psychological Disaster Myths in the Perception and Management of Mass Emergencies,” the researchers wanted to know whether public safet

I love technology. I enjoy trying out new gadgets, playing with innovative systems, and experimenting with fun programs. But none of it would be worth it if I couldn’t share my excitement with others. You see, it’s not the technology that makes me happy. It’s people.

Many venue managers attribute the successful and safe execution of events – over and over again – to rigorous planning, strong communication, and excellent staff. Half of the challenge is leading up to the event – booking, promoting, and staffing it. The other half is the day-of chall