These are selected news articles that showed up in our inboxes on Monday morning that we want to pass along to you. NFL Teams Honor Paris Victims With Touching Tributes (The Huffington Post) “The NFL stood in solidarity with Paris on Sunday through a league-wide moment of silenc

Did you know that the average cost of replacing a minimum wage employee is US$3,500? According to the Bureau of Labor Statistics, customer service and hospitality are two of the top industries where turnover is highest. For a business to thrive in today’s economy, finding and retainin

We’re happy to announce some programming notes for GuestX, Feb. 21-23, 2016, in Dallas, Texas. One of the most popular and informative sessions last year was led by Jennifer Blackmon, corporate director of culture transformation at The Ritz-Carlton Leadership Center, and we̵

These are selected news articles that showed up in our inboxes on Monday morning that we want to pass along to you. Stubhub Becomes Official Secondary Ticket Provider for Baylor Athletics (BaylorBears.com) “The partnership between StubHub and Spectra Ticketing & Fan Engageme

These are selected news articles that showed up in our inboxes on Monday morning that we want to pass along to you. Convention Center CEO Retires (The San Diego Union-Tribune) “Carol Wallace, CEO of the San Diego Convention Center Corp., announced Wednesday [October 21] that she