By Zan Lewarn
Dean Hassall, CVE, has been named as new International Instructor at IAVM’s Venue Management School.
Hassall, a highly regarded Venue Management Association (Asia and Pacific) Limited school instructor for the past 18 years, and a past long-term VMA board member, will bring his wealth of industry knowledge and experience to the U.S. based school and their students.
Both the VMA’s Australian-based VMS and the IAVM’s U.S.-based VMS has maintained a strong, supportive and collaborative relationship over many years. Each year there is a reciprocal exchange of both instructors and students who share knowledge, networks, and experience.
“To be named as the new resident International Instructor by the IAVM reflects Dean’s skills, knowledge, passion and high standing in the venue management industry that has been forged over many years,” said Wayne Middleton, CVE, VMA’s VMS Chair. “This exchange further enhances the longstanding relationship between the IAVM and VMA annual School program and we congratulate Dean on this appointment.”
“I am honoured and delighted to be considered an appropriate addition to their outstanding group of instructors, and to ensure the international flavour and experiences continues to be strongly represented at the IAVM VMS following prior long-term Instructor Craig Lovett,” Hassall said. “I am excited to be given the opportunity, which will undoubtedly continue my own industry professional development interacting with my international peers and the VMS students in Tampa.
“The experience will assist with allowing me to continue to remain up to date with contemporary industry trends which can only benefit our own VMS.”
As an established VMS committee member, Hassall is arguably one of Australia’s most experienced venue managers. As Principal Consultant for Dean Hassall Consulting, he provides advisory services in the areas of event and venue management, facility development, sports administration, and industry business analysis.
Hassall was the IAMV VMS international guest instructor in 2007, completed the IAVM Graduate Institute program in 2014, and was the proud recipient of the VMA Allied Venue Professional of the Year in 2011.
Zan Lewarn is Education Manager for Venue Management Association in Carrara, Queensland, Australia.
By Cynthia McCafferty
The Board of Directors of the Metropolitan Pier and Exposition Authority (MPEA) announced that Larita Clark has been appointed CEO of the Authority. Since October, Clark has served as Acting CEO and CFO, and has been with the Authority since 1984. As CEO, Clark will oversee modernization efforts as MPEA continues to compete with other world-class convention centers, as well as work to ensure that the Authority is on sound financial footing.
“Selecting the CEO is one of the most important responsibilities for the board,” said Brett J. Hart, Chair of MPEA’s Board of Directors and Executive Vice President and Chief Administrative Officer for United Airlines. “Larita Clark brings outstanding operational and financial expertise that made her the right choice for MPEA. We have complete confidence that under Larita’s leadership, the Authority will continue to deliver outstanding service to our customers.”
The MPEA board conducted a search to identify a new CEO for the Authority following the resignation of Lori Healey, who stepped down from her post in October 2019. The board’s process included a review of joint recommendations by both the Mayor’s Office and the Governor’s Office.
I know first-hand that Larita has a deep understanding of our business and industry,” said David Causton, General Manager of McCormick Place/ASM Global. “McCormick Place extends its sincerest congratulations to Larita as she transitions into her new role. I am confident Larita will work hard to further the mission and goals of MPEA in 2020 and beyond.
“Larita Clark has outstanding credentials and a deep understanding of MPEA and the convention industry and I am confident she is the right choice to lead this organization,” said Governor JB Pritzker. “With decades of leadership and financial experience at the Authority, I know that Larita will be a strong partner as we work to attract more conventions to Illinois, grow our tourism industry and enhance MPEA’s campus and the surrounding communities.”
“The McCormick Place campus is critical to Chicago’s thriving tourism and convention industry, and Larita Clark brings the necessary leadership experience and financial acumen to ensure the continued success of this economic engine for our city and state,” said Mayor Lori E. Lightfoot. “Under the leadership of Larita and her team, the campus has grown, maintained a strong financial standing, and strengthened the diversity of its workforce and supplier base. I have no doubt that MPEA will continue to expand, increasing economic opportunities for every community across our great city.”
During her tenure with the Authority, Clark held various financial positions including Controller, Director of Finance and Administration of McCormick Place and Assistant Controller. As CFO, Larita was responsible for the financial, and administrative operations of McCormick Place, two hotels, the Wintrust Arena, and an energy center.
“I am truly honored to have the opportunity to serve as MPEA’s Chief Executive Officer and to work alongside a very knowledgeable and committed team dedicated to moving the Authority forward,” said Clark. “As we look ahead, I am committed to working alongside our industry partners as well as city and state partners to further enhance our customers’ experience throughout their visit and to ensure that MPEA continues to live up to our commitment to expanding Chicago’s global tourism profile while creating opportunities for the communities here at home.”
Cynthia McCafferty is president and CEO of Hawthorne Strategy Group in Chicago.
By R.V. Baugus
No one really likes to be the person called upon to write obituaries. These are occasions of sadness when we talk about someone who has died. Around IAVM, I am that guy who 99 percent of the time is tasked with such writing. I actually welcome the calling, because mixed with the sadness is an opportunity to share about someone’s life, meaning, and impact on his or her family, friends, colleagues, neighbors, etc.
When long-time Amusement Business legend Tom Powell recently passed away, it was easier to find others to talk about the man they knew so well in the workplace. My words simply could not do Tom Powell justice. If you have not read Linda Deckard’s very moving tribute to Tom on the IAVM blog, please do so. You will, like me, get to know someone very well that you might not have really known.
Two other tributes came in that we are compelled to share. Don Muret, like Deckard, worked with Powell at AB and shared with us his reflections. We also heard from Greg Chiecko, president and CEO of the Outdoor Amusement Business Association, of which Tom served as news ambassador.
Before hearing from his friends, I can say I knew that Tom was quite involved in supporting the IAVM Foundation, and we were fortunate enough to have received this photo from Tom’s long-time contemporary, Earl Duryea.
Muret, senior editor with VenuesNow, shared the following:
My relationship with Tom Powell dates to 1993, the year I first started working for the old Amusement Business. We bonded over our mutual love of baseball. I’m a Cub fan; Tom rooted for the Phillies and Red Sox. He also loved Notre Dame football.
Beyond sports, TP taught me a bunch about the live entertainment industry, particularly carnivals. It’s a largely misunderstood sector in terms of public perception, and as a result, there’s a ton of mistrust of the media from the show owners’ viewpoint. Tom through his vast experience helped me navigate those choppy waters and introduce me to key players in the business.
He provided me with sage words of advice, such as, “Never go anywhere without your camera.” Back then, years before cell phones, we used real cameras to shoot black and white photos. I learned that lesson multiple times after getting caught without mine when I desperately needed it capture a key moment for the magazine.
His work ethic was without peer and can be seen through the columns he wrote for the Outdoor Amusement Business Association up until his death. Most important, TP was a kind man and treated all with respect, cracking a few jokes along the way.
We kept in touch over the past several years and I would call him fairly regularly during baseball season to complain about the Cubs. TP, in turn, would relive the Phillies’ latest meltdown. Most recently, he would rib me about working for a monthly publication. He wondered, what was I doing now with all this time on my hands?
I consider myself lucky to call Tom Powell a friend and colleague. I’ll miss him deeply.
Chiecko did not have the same lengthy history with news ambassador, but nonetheless was saddened by the news of the passing. He shares these comments:
While many of you knew Tom Powell better than I did, I have known Tom for many years. I can tell you this, you will never find a person more dedicated to the Outdoor Amusement industry. Tom would write his column for us every week. A few times he was having some issues with his hands and he would have his daughter, Alice, transcribe his words.
Tom also knew everyone in the industry. Like clockwork you could expect a call from Tom after you played a date to find out how you did. People would also call him. Whenever someone had some news to spread a call to Tom was all it took.
Sue Gallup, in the OABA office, and Tom had a great relationship. Although they never met, they would trade sports stories or discuss current events. In one of Tom’s articles he wrote:
“I’m passing along a note from one of the nicest people I’ve ever worked with, and it’s all been by phone. I have never met Sue Gallup, OABA’s administration/member services manager, but I liked her immediately when she said she was a Boston Red Sox fan.
“She e-mailed me the following: I felt like I need to explain my reasoning to you as to why your article is so far down in the weekly Xtra. It’s because that’s what everyone is looking for! I have to make them look through everything else to get to you.
“They will read it no matter what, so you don’t have to worry about the scrolling to get there. I even asked someone last night if they read it when it comes in their e-mail and he actually told me, ‘To be honest, I only read it to see Tom’s article.’ So there you have it … it’s official. Maybe you could put in a plug next week urging everyone to read the whole thing, and encourage other members to do the same. I just can’t get over the amount of readership it has. I’m just kidding about the plug. I’m gonna get Greg on that one. Thanks, Tom, for all your articles. They definitely are fascinating to all in the industry. That’s one of the best compliments I’ve ever received.”
There will never be another OABA News Ambassador like Tom Powell. His wit, friendship and genuine love for people will be missed forever. Because of Tom Powell, this earth and this industry are in a better place. Godspeed Tom.
By Elizabeth Lytle
Accesso Technology Group announced that Steve Brown has returned to the company as Chief Executive Officer, replacing Paul Noland.
“We are thrilled that Steve has decided to return to the leadership role as the CEO. His understanding of the company’s core business along with his vision and passion for Accesso are unparalleled. We look forward to working with him as we re-energize the group, our clients and the marketplace and move forward with our on long-term growth plan,” said Bill Russell, Executive Chairman of Accesso.
Brown founded the company’s namesake accesso business in 2008, which became part of what is now accesso Technology Group PLC when it was acquired from Brown in 2012. During a period of rapid expansion between 2013 and 2017, the company acquired Siriusware, ShoWare, Ingresso and TE2. Brown served as President and CEO from 2016 until 2018 when he departed the company. He steps back into the CEO role to reinvigorate the company’s strategic plan to fully leverage the range of assets within its portfolio and deliver value-enhancing solutions to the marketplace.
“Accesso has an incredible team of talented professionals, a vast array of innovative technology and a global reach that is unmatched by any other company in our industry,” Brown said. “I look forward to reacquainting myself with our clients and the Accesso team as we regain the momentum of this truly unique company.”
Elizabeth Lytle is Communications Strategist with Curley & Pynn, based in Maitland, Florida.
By Linda Deckard
Wherever Tom Powell was, he was having fun and everyone around him was having fun.
That’s the universal memory of Tom Powell, editor of Amusement Business magazine for 34 years, chronicling the live entertainment industry with his unique, personal touch. Newbies in the industry gravitated to him to learn about venues, parks, fairs and carnivals. He began his career at AB, as it became known, in 1972, following an earlier, successful career as a sports writer.
Now, instead of interviewing athletes and following stats, he was meeting managers and workers at venues, parks, fairs and carnivals. Their fondest memories of TP as he became known from his weekly column, TP on AB, are his love of living, his joviality, his laugh and his fearsome memory.
I joined the industry trade paper in 1976, working for Tom until 2001, so his story is personal to me, especially the part that touches on IAVM, where he had a huge impact.
Tony Tavares, who made industry history as president of SMG and later president of sports teams like the Los Angeles Angels of Anaheim, remembers the fun. “There was never a time I can recall that Tom wasn’t upbeat and happy, and so was everyone around him – it was infectious. No one was capable of being Debbie Downer when Tom was around.”
Laughter kept him alive, and writing about the industry he loved kept him going until his death Jan. 21 in Nashville at the age of 86. Until the end, he was writing his weekly column, called “On the Earie,” for the Outdoor Amusement Business Association, penning stories much like he did for his Amusement Business column, “TP on AB.”
Cliff Wallace, currently executive advisor to the Shenyang (China) New World Expo, former IAVM president and former venue manager stateside, will never forget AB Editor Tom Powell’s visit to the Louisiana Superdome, New Orleans, for his first Super Bowl in 1981. Wallace was just four months on the job and knew Tom well enough to invite him to stay at his house since there were no rooms available in New Orleans when Tom got the okay to attend the game, along with his “amigos,” AB’s “aging salesman” Ray Pilszak and AB Publisher Howard Lander.
“I literally used to have two bank-file boxes full of Amusement Businesses. I sent them all to the University of Texas industry archives except for just a few. The two I grabbed this morning were Jan. 31 and Feb. 7, 1981. He wrote about coming to his first Super Bowl in New Orleans. He said some things in those columns that were unique and said a lot about Tom. Tom could put more people’s name per inch in a column that anybody. You’d read through his column and you’d know about so many people you respected and loved being around, and people who were making an impact on the industry. That was educational.
“In the Jan. 31 issue he said he would enjoy coming to the Superdome and the box seats, where he hoped to ‘renew acquaintances with top Hyatt officials, including Cliff Wallace, Denzil and David Skinner, Neal Gunn and all our good friends. The venerable Denzil is, of course, older than all of us. It seems only appropriate that an educational trip to Bourbon Street will be in order.’ He could say things like that, the ‘venerable Denzil,’ it was extremely funny, but also denoted the degree of respect he had for people. Denzil had been there and I took his place. He liked everybody.”
He wrote one of his longest columns after the Super Bowl — two and a half page lengths, column width in a tabloid. He mentioned more people than seemed humanly possible, Wallace remembered, and everything about it was educational and amusing.
“He brought in everything and talked about the fact we put the big bow on the Superdome that year to honor the 53 hostages being held in Iran. That was a front-page picture in AB and he talked about that. He had this way of bringing things out being done in the industry that had meaning.”
The same story could be told for the park, fair and carnival industries. Photos of people in the industry were a classic touch from TP. All AB reporters carried cameras and we printed a lot of photos. The late great Bob Reid used to cut out photos of new managers that ran in AB and put them in a notebook which he took to IAVM meetings. He represented Sesame Street Live at the time and he would find a table at the convention, sitting near a main aisle, and watch for those people to pass by so he could nab them to book the show. Reid also used to count the names Powell mentioned in TP on AB throughout the year, looking for who got the most nods, reporting back to Tom for the year-end issue, usually that it was Bill Alter or Johnny Hobbs. It was as important to the industry as the attendance numbers we obsess over today.
At IAVM conventions, AB hosted a hospitality suite and sponsored a softball or basketball game, both of which featured Powell. Walter Heeney, who was publisher of AB when Powell was hired, chose him for his personality and ability to make friends as much as he did for his writing ability, which was monumental. Tom turned AB into a family trade paper, unlike any other. He was equally generous to the spouses as well as the GMs, and to the newcomers.
He knew everyone and introduced them to each other. When Tim O’Brien, also an AB managing editor, penned Tom’s biography, “TP on AB,” in 2004, he dubbed him a “celebrity journalist.”
“TP doesn’t take a backseat to anyone when it comes to telling a great story or working a room,” O’Brien wrote.
Tavares was a mere lad when he first attended IAVM, a young GM who had just taken his first job at the Providence (RI) Civic Center. He knew very few people in the industry, but among them was Earl Duryea of Ringling Bros. and Barnum & Bailey Circus. Duryea was also very close to Tom Powell.
“When I first was introduced to Tom, he said, ‘Oh yeah, Earl Duryea told me about you. He told me you were one of the bright up-and-comers in the business.’ He knew about me before I walked in the AB suite for the first time. I was a young nobody at that time,” Tavares remembers. “He was an unbelievably gracious host to everybody there at the after-hours suite. Those are my great recollections.”
Hijinks were acceptable back then. Tavares recalls the time he and another friend and venue manager, Rick Bjorklund, were out having some cocktails before going to the AB suite. Walking into the hotel, they see two hookers in the lobby. “And, of course, Rick says something to them, and they say, ‘what room are you in?’ So we gave them the AB Suite number, thinking there’s no way they’re coming up. There were a lot of guys in the suite, a lot with their wives, and all of a sudden there’s a knock at the door and these two hookers come in and they ask where are those two boys we saw in the lobby? People were aghast. And Tom immediately looks over at Bjorklund and they just burst out laughing.”
Tom was a journalist first, and a very good one. Asked about his interview style, Tavares said his approach was always well informed because he was well connected. “It’s a relationship business – that’s what he taught you, right? Tom always had tremendous relationships. He would know things that only absolute insiders would know. When he called you, he was always extremely well-informed. You couldn’t possibly blow smoke at him. You knew he had to know the answer to the question he was asking you from someone else already.”
“Still, during the interview, you couldn’t get through an interview with him without laughing. My fondest memories of Tom – always laughing, always upbeat and always being well-informed.”
Wallace thinks of Powell as a person who had an extraordinary love for people in general. “He truly valued friendships and he had a passion for laughter.
“We talk about our industry as being fraternal. Tom is a person who made it more fraternal. It used to be that my secretaries knew when Amusement Business came in, it was on top of the mail stack. The reason I valued reading AB so much, and as I’ve always taught staff – don’t run this building without being well informed about the people and the venues in this industry. Tom was one of the best sources for that. The first thing I always did was turn to his column.”
He was not so much an interviewer as he was an intent listener. “He adored the industry to the extent he wanted to hear what was going on. He was selective about what he wrote, but even if it was corny humor, you learned a lot. Tom, to me, was not an interviewer. He was a listener.
“Susan [Cliff’s wife] loved him, because he recognized the spouses. He made a big deal out of recognizing spouses and putting their pictures in AB.”
That’s because he understood they, too, are in the business, as demanding as it is. That’s a lesson Tom taught all of his reporters. This is a people business, whether the brick and mortar is an arena or a roller coaster, it’s about the people.
“One of the greatest compliments I ever got from him was right after we walked into the Superdome for that first Super Bowl,” Wallace said. “He told me, ‘Cliff, this building is immaculate.’ I had only been there a few months and one of my goals, especially for that first Super Bowl, was that that building be as clean as it had ever been. He recognized it and he recognized it right off. And I thought this guy has been to more buildings than any of us. It was a big, big thing for him to tell us that.”
Susan Wallace’s main memory of the AB Suite was that when checking into the hotel, one made sure they were not on the same floor as the suite. Not if you wanted to get any sleep. It was loud and long into the night, a place to visit but not sleep near.
I remember the first AB Suite was at the Fontainebleau in Miami Beach in the late 70s. A new concept, our publisher hatched the money-saving idea of booking the room for sleeping as well as entertaining. He approached his two reporters, Marilyn Johnson and myself, to book that room, wonder of wonders, a suite with our own rooms. We wisely declined. So Powell and Lander took the bullet. Legend has it that as the card game was still underway and it was nearing 4 a.m., the two were both on the same page, looking to be the first to go to bed so the other had to host till the end. Lander won the first round.
People valued Tom Powell and his representation of the industry, and he nurtured new talent.
Barbara (Mother) Hubbard will never forget “Thomas Joseph ‘Tom’ Powell my friend, from our first meeting back in the fun days of our crazy business in the entertainment world! He was honest, helpful and caring. I always looked forward to our talks and appreciated the time he gave to my students,” she said, referring to the students and interns she raised in the business from Pan Am Center, Las Cruces, NM, and ACTS (American Collegiate Talent Showcase).
It has to be said Tom was legendary, as well, for his love of Scotch. Venue managers, park owners, fair managers and carnival owners across the nation and the world, had a bottle on hand whenever he was visiting.
Susan Wallace loves to tell the story about that Super Bowl visit, when Tom stayed at the Wallace household just as they were moving in themselves. Boxes were stacked everywhere. She barely found the sheets to make the beds. Tom walks in and, on first glance, marches to the bar and starts unpacking the boxes nearby – in search of a bottle of Scotch.
All those photos and myriads of stories, it was sort of an early version of Facebook. It was a way to develop the community. Tom Powell, as an old-school journalist, had the instincts of an entrepreneur. It’s never been done in a trade paper the way he did it. I don’t know how he figured it out, but he passed it along.
Of the many reporters and editors who passed through AB’s front door, many are still in the industry, having learned to love it under his tutelage. I founded Venues Today to continue the tradition when AB ceased covering venues in favor of parks and carnivals and fairs. Ray Waddell moved to Billboard and is now president of Oak View Group Media and Conferences, which includes Venues Now. Don Muret moved to Sports Business Journal and is now with Venues Now. Melinda Newman moved to Billboard after taking over my desk at AB when I moved to Los Angeles. She is back with Billboard as an editor now. James Zoltak, also an AB alum, has just joined Venues Now and is back in the fold that Tom shepherded all those years.
It’s contagious and it just gets in your blood. He was also supportive, telling me and, I’m sure, the others, they could report anywhere for anyone, that they were the best. He led well, he laughed loud and he loved.
Tom Cantone, who is now high up in the organization with Mohegan Sun Hotels and Casinos, remembers his early days at Hersheypark in Hershey, Pa., where he met TP from AB.
“Tom cared. He took time to meet you and get to know you. It was the personal touch. You felt he was part of the family.
“As a young executive, I looked to him as the expert. It felt like you had a ringside seat to an expert and an icon. When he would write something about you, you had made it. He knew everyone. He was respected by everyone. That was the endorsement for a young guy like me.”
Tom was born in Scranton, Pa., on July 18, 1933, and graduated from the University of Scranton.
Early on, knowing Tom, I discovered the brotherhood that is Pennsylvania. Wherever he traveled, it seemed he found a fellow Scrantonian.
And he loved the carnival industry as much as all other aspects of live entertainment. He loved it so much he found his soulmate, Christine Reid, his widow, who operated a carnival food trailer. During their courtship, Tom would often be found working in that concession on Rod Link Shows. You can bet Rod Link got a lot of ink in AB, and Tom won his bride.
Tom was preceded in death by his parents Tom and Alice, his brother Bobby, and his first wife and mother of his children, Rosamond. He is survived by Christine, and his children, Julia Mulherin and her husband Paul, Alice Stanley, Thomas and his husband Paul Hill, Kevin and his wife Anne Marie, his five grandchildren, four great-grandchildren and cherished nephew and nieces.
Tom was a sportswriter for the Tennessean from 1958 to 1972. He was the race announcer at the Nashville Speedway in the 1960s and 1970s. Tom was editor of Amusement Business from 1972 to 2006. Since 2007, Tom has written a weekly column for the Outdoor Amusement Business Association (OABA).
He was the recipient of IAVM’s Joe Anzivino Distinguished Allied Member Award, and the board of director’s special award from International Association of Amusement Parks and Attractions (IAAPA), and was inducted into the International Independent Showmen’s Association (IISA) Hall of Fame and the Showmen’s League of America Hall of Honor.
The funeral service was held Saturday, Jan. 25, in Nashville. In lieu of flowers, the family requests donations to the International Independent Showmen’s Association (IISA) Scholarship Fund in Tom Powell’s name.
IISA Scholarship Fund
6915 Riverview Drive
Riverview, FL 33578
As Tom would say at the end of each of his columns, “Have all great days, and God Bless”.
Linda Deckard is publisher of a blog full of industry stories called www.basedontruth.com, and working on a book about Barbara (Mother) Hubbard. She is former founder/publisher of VenuesToday, rebranded VenuesNow, and began covering the industry with Amusement Business, a Blllboard publication.