There is a wonderful YouTube video showing a young man dressed in black shorts, dancing (badly) alone on a hill at a music festival. The video [screenshot above] shows him dancing for about 30 seconds before he is joined by another man who mimics his outrageous moves. They embrace eac

Betsy Myers has always been curious about what people do and why they do what they do. This curiosity has driven her to research what it means to be a leader and the most effective ways to lead. And it was during her opening keynote address at VenueConnect that she shared some of her

Congratulations to Eric Hart, CFE, recipient of the 2015 Ray W. Ward Award, presented by the Regents of the Venue Management School (VMS) at Oglebay (which began 29 years ago with the generous support of the IAVM Foundation). The announcement was made by Regents Chair Michael Marion a

I think I figured out why Millennials are being talked about again in such quantity—it’s because it’s graduation season. They’re entering the workforce. Or maybe they’re already a part of your organization. Nevertheless, you, as a venue manager, will be working

I tell my management team and our part-time staff that the real purpose of my job is to help them be excellent in their jobs. Everything that we do as a management team is ultimately focused on ensuring that our front-line staff and their supervisors are put in a position to be succes