Guests often have to wait in lines to enter venues, and sometimes it feels like it takes forever to get in and other times it doesn’t faze a guest at all. Why is that? Well, a study in the Journal of Consumer Research looked at the factors that determine how people experience ti
There was a lot of news this past week. Here are some stories that caught our eyes. Music City Center to Add iBeacon Technology —The Tennessean “In a 1.2 million-square-foot building, directions appearing on a phone screen could be a welcome addition for visitors, as well as hel
Scientific American runs a series of posts by Sunny Sea Gold that are thoughtful, helpful, and interesting, such as “How to Be a Better Negotiator,” “How to Be a Better Boss,” and “How to Be a Better Friend.” Gold’s latest in the series is