By Jana DeGeorge
Verizon Arena in North Little Rock, Arkansas, was the latest venue to receive quality Situational Awareness and Trained Crowd Manager training from IAVM Director of Education/Life Safety Mark Herrera.
This course is designed to enhance situational awareness by providing training to enhance mental preparation, response and mitigation to Environmental Threats. Employees, Key Stakeholders and security teams will receive the tools of survival by learning to scan the environment and sense danger, challenges and opportunities, while maintaining the ability to conduct normal activities.
Learn how to assess your surroundings through the eyes of a security expert. This session is designed to teach the non-security professional how to identify potential threats and dangers in public locations, community spaces, and places of business. This session will provide you with best practices, tools and insights that will allow you to be more in tune with your environment, so that you can better prepare yourself and your team for potential emergency situations. We will discuss the current threat level and current industry security measures and resources.
Trained Crowd Manager:
You will learn the role, responsibilities, and general requirements for crowd managers. You will come to understand the different hazards that can endanger spectators within public assembly venues. You will be introduced to life safety equipment and the best practices for improving life safety within venues. You will learn about crowd dynamics and how to manage and control crowd movement. And, at the end of the course, you will completed a post course assessment where you will be able to demonstrate the knowledge, skills and abilities you have learned along the way. Next you will learn venue-specific and will focus on the unique characteristics of a single venue and/or event.
Module 1: Administration and Introduction
Module 2: Risks and Remedies
Module 3: Crowd Movement
Module 4: Moving People with Disabilities
Post-Course Assessment and Student Course Evaluation
Phase Two includes:
Module A: Venue Overview and Familiarization
Module B: Venue Emergency Operations Plan
Venue Knowledge Assessment
Jana DeGeorge is director of marketing at Verizon Arena in North Little Rock, Arkansas