Two of our member venues have received Google Glass to experiment with in order to learn about the pros and cons of the technology when using it in a facility. We’ll be following their progress on the blog here and in FM magazine. The first blog post from the AT& T Performing Arts

A superb guest experience is the heart of every venue manager’s strategy, because ultimately, without guests, there’s no business. So it isn’t surprising that two morning sessions at the 2014 Arena Management Conference focused on the guest experience. Specifically,

Welcome Long Beach, California, home to the 2014 Arena Management Conference (AMC), which began on a high note with a discussion about brand strategy. “Creating brand allegiance or brand loyalty is the most important challenge you face,” said Greg Economou, executive vice

There was a lot of news this past week. Here are some stories that caught our eyes. Why Major League Baseball Got Into…the Wine Business? —Fast Company “This season, seven teams–the Giants, Yankees, Mariners, Red Sox, Rangers, Phillies, and Cubs–became the firs

IAVM introduced its Venue Group Membership program this summer. The program delivers an affordable discount pricing structure that enables venues to sign up to 20 employees who are involved in venue management. Since its debut, several venues have joined the program, including the AT&