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INTIX: Selling Experiences and Not Just Tickets

January 16, 2015
by Jason Hensel
guest experience, Ticketing, trends
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Rob Williams has a vision. He imagines a world one day in which ticketing companies don’t sell tickets, they sell experiences. “We put smiles on people’s faces. We sell dreams, hopes, and experiences,” said Williams, the operations director of The Ticketing Fac
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Use Snapchat to Sell More Tickets

November 03, 2014
by Jason Hensel
events, technology, Ticketing
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Snapchat averages 100 million monthly users who send approximately 400 million snaps per day. Seventy percent of college students use Snapchat, and 58 percent say they would likely purchase something from a brand if a coupon was sent to them through the app. Those are just some of the
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Hugh Jackman Talks About Ticketing

October 15, 2014
by Gina Brydson
Broadway, Hugh Jackman, theatre
1 Comment
Hugh Jackman was on Good Morning America yesterday talking about his new Broadway play, The River. One of the interesting parts of the interview was about how his team and producer are making sure pricing allows anyone that wants to see the show will not have to worry about scalpers.
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The Firestation Centre Launches Its Neo-Ticketing Project

October 09, 2014
by Jason Hensel
Europe, performing arts center, Ticketing
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With its new project named Neo-Ticketing, The Firestation Centre for Arts & Culture wants to find out if it will sell more tickets, if guests will get better deals, and if artists will earn more. The project recently received a £122,877 (US$198,701) grant by the Digital R&D Fu
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AMC14: Creating the Friction-Free Experience

September 15, 2014
by Jason Hensel
guest experience, technology, Ticketing
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A superb guest experience is the heart of every venue manager’s strategy, because ultimately, without guests, there’s no business. So it isn’t surprising that two morning sessions at the 2014 Arena Management Conference focused on the guest experience. Specifically,
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