After an extensive nationwide search Mac Campbell has been promoted to Deputy Director for the Baltimore Convention Center.

In his previous role as Director of Client Services, Campbell was a key member of the senior executive team. As a leader Campbell is committed to staff development, safety, customer service, and sustainability. His expertise in venue management was honed during his work with Strathmore Hall in Bethesda, expanded upon in his previous role at the Convention Center, and heavily influenced by his participation in industry associations.

On June 21, Campbell was named as a recipient of the 2017 Pacesetter Award by the Events Industry Council. He was nominated for this national honor by the International Association of Venue Managers (IAVM) where he served as the chairman on the Young Professionals Committee from 2014-2016. In August of this year Campbell will begin serving on the board of IAVM. The presentation of the Pacesetter Award for Emerging Leaders will be presented in October of year.

In his new role, Campbell will be overseeing the day to day operations of the facility and supporting the executive director in developing the Center’s strategy for continued success.

“This is a very exciting time for me,” Campbell said. “Discovering that I received the Pacesetter Award by the Events Industry Council the day before learning of my new appointment as the deputy director for the Baltimore Convention Center is both an exciting and humbling experience. I’ve found a home in our industry and I hope that my work continues to make a positive impact here at the Baltimore Convention Center and in a city that we serve.”

“I am excited to begin this chapter with Mac Campbell as deputy director,” said Peggy Daidakis, executive director of the venue. “Mac is smart, innovative, and respected in our industry as an emerging leader. Like any good leader he believes in his people, the work, and our mission of being the best convention center in the country.”

Voting is now open and will remain so through July 22, 2017. The complete slate including biographical information and photos can now be viewed through the ballot site as well as on the IAVM web site.

All voting members should have received an email titled “2017-2018 IAVM Board of Directors Election – login information below”. The email contains a generated username and password to use when logging in to submit votes. If you haven’t received the email, please contact Rosanne Duke via email or by calling 972-538-1025.

Once again, the ballot is available through Survey & Ballot Systems allowing complete confidentiality and security to our members.

The results of the voting will be posted following the closing of the ballot on July 22. However, join us in Nashville for VenueConnect, August 7-10 and have the opportunity to meet the new board members in person. Every minute of this year’s program is distinct, offering new dynamic sessions, topic roundtables, and the largest industry trade show and networking events only possible in a city like Nashville!

Patience, dear young professionals, patience. It is natural to want to do too much too soon, but by following these five valuable tips as outlined by Zach Sloman, booking and marketing manager for the John Paul Jones Arena/SMG at the University of Virginia, you will be on the road to success in no time.

Understand The Big Picture

If there is one thing above all else that I truly believe is key to success, it is understanding the big picture. Understanding how you fit in the overall operation of your office or in most of our cases, how an event happens from booking to settlement will give you the knowledge necessary to take your work to the next level. Stay late after a show to see the load-out, understand the revenue streams each event creates, look into the finer details of the ticketing world (service charges, facility fees, rebates). The earlier you develop a greater understanding of the big picture, the better off you’ll be.

Find A Mentor Outside Your Office

Your direct supervisor can certainly be a mentor and steer you down the right path. However, finding a mentor outside of your office allows for a new perspective and different experiences. Topics that may feel uncomfortable to talk to your supervisor about are easier to discuss with someone that is completely removed from a situation in the office and allows for a bias-free conversation. While finding a mentor outside the office is certainly harder, IAVM has a wonderful Mentor Connector Program (shameless plug) that I have had the pleasure of completing. While no longer in the program, I still talk with my mentor on a regular basis as if nothing has changed and cannot recommend it enough.

Read/Listen To What Others Are Doing

There is no better way to learn than from first-hand experiences. You will only be subjected to so many different situations in your career and thus the ability to learn from others about the ones you have not yet run into is invaluable. Besides spending a significant sum of money going to conferences, industry publications are the next best way to hear and learn from the experiences of others. There are many different outlets currently reporting on the entertainment and facility management industry. Whether through print publications such as FM Magazine or Pollstar, online publications such as Amplify, or podcasts such as Promoter 101, a plethora of options currently exist that you should be taking advantage of. You’ll look like a hero when a situation you read about occurs and you’re the only one with a solution.

Voice Your Opinion When Appropriate

Just because you may not be in a position of power does not mean you should stay quiet. I believe there is a time and place that one, no matter the position, should speak up if done in a respectful and intelligent manner. There is certainly going to be a time in your career when you do not agree with a decision being made or a task you are asked to complete, yet every decision should not be questioned or argued. Every situation is different and navigating these seas can be tricky. However, knowing when to speak up and present a meaningful opposition to something can lead to meaningful takeaways. On the flip side, be prepared for things to not go your way.

Enjoy The Freedom At The Bottom

While most likely taken for granted, the ability to not have to deal with the stress of an upcoming big decision or great responsibility makes it easier to leave work at work and have a social life. You’re young and still able to hit the bars until close. Don’t cash that ability in so fast in lure of money and power. Certainly, you can have a social life at the director level and above but it’s easier to do when you’re at the bottom with very little baggage to take out of the office.

IAVM member, Mac Campbell, CVP, has been named as the Event Industry Council’s (EIC) 2017 recipient of the Pacesetter Award in the Young Professional’s category. Campbell was nominated by IAVM for his commitment at the Baltimore Convention Center in furthering sustainability and community outreach, as well as for his dedication to the association’s Young Professionals Committee.

“Mac is very deserving of this award for his accomplishments and service,” stated Brad Mayne, IAVM CEO and President. “I appreciate EIC’s recognition of one IAVM’s outstanding Young Professional members and his positive impact on so many areas of our industry.”

Established in 2012, the Pacesetter Awards recognize the valuable contributions individuals are making to impact the events industry today, as well as charting the course for a thriving future.

Campbell has spent the past five years as the Director of Client Services with the Baltimore Convention Center in Baltimore, MD, and has provided an ongoing commitment to the center’s green initiatives and improving client services. “We are elated that Mac has been recognized by EIC for the 2017 Hall of Leaders Pacesetters Award,” commented Peggy Daidakis, Executive Director for the Baltimore Convention Center. “He is committed to improving and advancing ideas with better trained staff, better ways to serve our customers and better techniques to care for our facilities.  His leadership and involvement in IAVM demonstrates that he driven to produce positive outcomes and quality programs.  I am very proud of Mac.  He is very deserving of this honor.”

“The committee couldn’t be more pleased with EIC’s selection of Mac for this honor,” said Neil McMullin, IAVM Convention Center Committee Chair and Vice President-Shared Services at Fern Expo and NexxtShow. “This is well-deserved, as Mac epitomizes the type of leader who is helping to create a bright future for our industry.”

Brad Gessner, CFE, Senior Vice President and General Manager at the Los Angeles Convention Center, AEG Facilities stated, “Mac represents the best of the young professionals in our great industry, and we couldn’t be prouder or more pleased to have one of our own recognized for their talent by the EIC.”

“It was an extreme honor to be nominated for the award, even more so to be selected as this year’s recipient,” said Campbell.

He will receive his award at the EIC’s 2017 Hall of Leaders and Pacesetters Gala in Las Vegas, NV on October 10^th.

The Detroit Regional Convention Facility Authority (DRCFA) has approved renewal of SMG to continue management of Cobo Center. The agreement is for another three year term, continuing a long-standing relationship between SMG and the DRCFA.

“We are pleased to have finalized this agreement with the authority,” said Claude Molinari, general manager of Cobo Center for SMG. “We’ve come a long way in rebuilding the brand, reputation and operations of Cobo Center and look forward to continuing in the next chapter of Detroit’s historic comeback.”

“The renewal of the SMG contract to manage Cobo Center is a well-earned vote of confidence by the Detroit Regional Convention Facility Authority Board. They have been a strong partner in rebuilding Cobo Center and taking it to the best in class. It is not an overstatement to say that the entire region has benefitted from SMG’s extensive experience in managing convention centers. The DRCFA Board is appreciative of Claude Molinari, Thom Connors and Bob McClintock for their strong leadership,” said Larry Alexander, DRCFA Chairman.

The DRCFA first entered into a contract with SMG to manage center operations in 2010, at the start of the facility’s recently completed $279 million renovation. Cobo Center remained open during the five-year construction period, and rebuilt the business model, resulting in a $20 million reduction in operating deficit, quadruple the number of major events held annually in the center, and a complete transformation of the customer experience to one that is “centered around you,” the new tagline of the brand.

During the prior SMG contract periods, Cobo Center achieved many milestones in reinstating the convention center’s world class status. In 2015 Cobo Center was the ninth U.S. convention center to receive the GMIC ASTM/APEX certification for sustainability, and was re-certified in 2017 prior to hosting the Sustainable Brands 2017 conference in May. A new Technology Services Department was recently formed to create a complete technology offering to customers that includes facility-wide free WiFi, 10Gb Internet, a full-service broadcast studio with fiber network, and more than 100 digital signs. Cobo is also now known in the industry for its top-notch security service because of its partnerships with federal, state and local law enforcement agencies to create a collaborative security effort for all major events, such as the North American International Auto Show, hosted annually.