Richard Andersen, CVE, is one of those individuals blessed to have worked in most sectors that the public assembly venue world offers. With a background immersed in arenas, stadiums, ballparks, fairgrounds, and more, it is safe to say that Andersen can separate what is unique between venue types and what elements cross over from one sector to the next.
When he serves as the keynote speaker for the Amphitheaters & Fairgrounds sector on Tuesday, July 24, from 9:15-10:15 am (ET) at VenueConnect in Toronto, he sees this presentation as one that can rally attendees from across the sector spectrum.
“Definitely,” said Andersen, a past IAVM chairman and current president and CEO of Seattle-based Seafair. “I come from that background (most recently with Alberta-based Northlands) and was fortunate to run a large fairgrounds in Canada. I certainly understand the trials and tribulations of running an amphitheater and running a fairground. Having said that, this session will be valuable for leaders from all types of venues.”
Andersen’s “When Team Does Have An I” will have a situational leadership focus, he said. Andersen said that this interactive session will explore how leaders can be adaptive to the current work climate we live in.
“There are typically a couple of trains of thought,” Andersen said. “One is that this is the way I am as a leader, so therefore all the people that like my style will be just fine. That works a little bit in some areas but typically employees are afraid to be vulnerable to really tell you the truth, especially when they have to adapt to a specific style that they may not be comfortable with. The situational leader is one that learns to look at any given situation and diagnose what the issue is.”
When Andersen speaks of diagnosing, he explains it by saying it is important to know what NEEDS to happen in order for a job project to have a successful outcome with a particular person doing a particular job. In his experience serving on the faculty of the Venue Management School at Oglebay and at the VMA School in Australia, Andersen said that a common refrain deals with leadership styles and the various aspects of it that leaders struggle with or in some cases have success with.
“Generally, it is around things that aren’t working for them as well as they want,” Andersen said. “The question became, is there a preferred style of leadership? I was asked to look at that. We will talk about four distinct styles of leadership that any leader can fit into. We will walk through each of those styles and show how easy they are for anyone, even someone inexperienced, to adapt these highly successful ways in their workplace to create an enhanced culture and better outcomes, reduce stress, and increase the joy meter. It is a simple applicable system that is tried-and-true. It is tested and has worked famously for all sorts of great leaders.”
As for successful outcomes on the job, Andersen cited an example whereby a leader might ask an employee talented at writing press releases to write one, but on a subject matter totally foreign to the writer.
“The point is there’s different strokes for different folks on different things,” Andersen said. “You are not just delegating everything because somebody is a good guy. You might say, I appreciate you have confidence in me but you are asking me to do something and I don’t know how to do it. I want to be good at it. If you don’t employ the right leadership style or technique to the given situation, it can create a lot of fear and consternation and then frustration for the employee. It requires a good analysis, good diagnosis of what the situation is and you being able to flexibly adapt the various leadership styles that might fit.”
Andersen said that he will address the four situational leadership styles of Directive, Coaching, Supporting, and Delegating. “There is a clear and simple system for taking any given situation and applying it to the person and situation,” he said.
“We will have a fun and engaging time that is hands-on to get people involved,” Andersen said. “That is the way I like to facilitate. I will share some stories and some insights but this will be a highly engaging and fun, interactive session. When it is said and done, people should have a couple of tools they can put in their toolkit and take home and immediately find ways to enhance the outcomes they are trying to achieve from work.”
Justin Aquino, an accomplished county fair and corporate event professional, has been named operations manager of the San Mateo County Fair.
“We are pleased to welcome Justin to our leadership team,” said Dana Stoehr, chief executive officer for the San Mateo County Event Center and Fair. “Justin has an impressive background in the diverse aspects of a county fair, from concessions to exhibits to execution of large-scale events. We are delighted to welcome him back to California where his county fair roots were established.”
As the fair operations manager, Aquino is responsible for planning, organizing, directing, and coordinating the activities of the San Mateo County Fair. The fair is an annual Bay Area event that attracts more than 120,000 guests each year. “The county fair has a special camaraderie and family atmosphere,” Aquino said. “Memories are formed into traditions that create joyful reunions for employees, vendors, and guests. There is no better opportunity to celebrate the successes and talents from those living in our county than at the annual fair.”
Aquino comes to San Mateo from the Utah Valley Convention Center, where he spent the last three years as event manager with Spectra Venue Management. He also served as the center’s exhibitor services manager, show manager and catering and sales manager. Previously, Aquino worked for the Orange County Fair and Event Center as year-round event coordinator. The Southern California fair is a month-long event that attracts more than one million fair guests each year. His duties included commercial and concessions coordination.
“The fair industry is where my career began,” Aquino said. “Even in a management development program with my former employer I shared that I saw my future as a fair manager. The fair business is in my heart and soul; it is where I have the most passion.”
Aquino holds a bachelor’s degree in Organizational Communication. He currently serves as Vice Chair of the IAVM’s Mentoring Committee. Aquino is a former board member of the Equestrian Center in Utah.
Concession industry leader Gold Medal Products Co. announced the hiring of Joe Macaluso as vice president of sales for the U.S. & Canada.
In this role, Macaluso will be responsible for new business development, key relationship management, and sales leadership. He comes to Gold Medal with more than 30 years of professional sales experience. The majority of his tenure was spent with Weaver Popcorn Company, most recently as senior vice president of sales – concession division (U.S. and Canada). Macaluso has a solid history of consistently increasing revenue and strengthening strategic partnerships. His proven skills and accomplishments clearly demonstrate the value he brings to Gold Medal.
“We feel privileged to have Joe Macaluso join the Gold Medal team. With sales knowledge that’s second-to-none and a well-respected reputation in the industry, he has all the characteristics necessary to drive success,” said Gold Medal President Adam Browning.
Macaluso enters the role with innovation on his mind. “I chose Gold Medal because of their investment into physical and human resources and their unquestionable commitment to growth. As a company, they reach for higher expectations. I plan to work diligently to find ways to grow existing customer business and develop new opportunities that expand the size and scope of Gold Medal’s business.”
The iCommit member referral campaign is still under way, but we need YOU to help us meet our goals before June 30th. For each new member you refer, your name will be entered in a raffle to win great prizes!
Do you have interns, students, or young professionals working for you now? Is there a long-time employee who hasn’t gotten involved yet? Encourage them to become a part of our network.
If you know of a venue in your community that is not a part of IAVM, encourage them to consider Group Membership. As of today, 156 venues are participating as group members.
Do you have a vendor that is not an Allied Member? Urge them to join now and experience all that membership has to offer!
To ensure you are eligible to win one of the prizes, ask your new member to do the following:
We will continue to share monthly updates as we strive to meet our goal of adding 550 new members. It’s a lofty goal, but we can do it! The campaign ends June 30, 2018.
Jerry Teplitz, JD, Ph.D., CSP, carries many titles and decorated designations into his presentation of the All Venues track at VenueConnect on Tuesday, July 24, from 9:15-10:15 am. The one most important to the energy doctor and brain performance expert on this day, though, is to ensure that attendees in Toronto go home essentially a “new you.”
Speaking on the topic of Increasing Your Brain’s Performance for Greater Leadership Success, Dr. Teplitz promises that through on-stage demonstrations to show people how to literally change from anything negative that might have taken place within the last four hours. Literally.
“We will equip people to change the last four hours to literally change their relationship with everyone around them as well as their home life,” he said from his Virginia Beach, Virginia, headquarters.
Dr. Teplitz will present from the concept that if a leader has experienced a negative day how that person feels different in a positive day. It is something that sounds rather simple but Dr. Teplitz will demonstrate from how our personal energy systems operate and how we are all affected by it and in turn affect others.
“We will demonstrate all of that, not just talk about it,” he said. “I will bring people on stage to demo it and the whole audience can self-validate themselves. The overall concept is you can actually take charge of your day to hopefully turn every day into a positive one but as we say in the seminar how about making the last four hours a positive, high-energy day? That then affects your leadership ability and communication ability and how you lite3rally feel and what your home life is like once you get home. It’s designed to show people things they have never seen before.”
Dr. Teplitz cited a study from Stockholm, Sweden, with 3,000 men all in good health and an average age of 42. The group filled out a form with one question asking if their boss gave them the information they needed, with the boss rated from very highly to very poorly.
“It was a 10-year study and over that period 74 of these men had either a heart attack or a cardiac event,” he said. “The interesting thing became those who rated the boss with the lower leadership score had a higher risk for a heart attack or cardiac event. The longer that person worked for the same boss the higher their risk went. You can underline it several times and say there is proof. You as the boss affect all of your staff and I will be demonstrating that and what you can do about that and alter it for yourself and for your team.”
Dr. Teplitz understands the proposition of good days and bad days, positive days and negative days. Trained and educated as an attorney, he said that he “stumbled” into his eventual career calling in 1974.
“I was actually an attorney and living in Chicago many years ago,” he said. “I hung around some friends who were into yoga and nutrition, things that at the time were considered weird. I was not interested in it and was scared of it but kept hanging around my friends. I decided to try yoga but went into it with a negative attitude to show my friends it did not work so they would leave me alone. Shortly after I started I noticed fewer lower back pain problems that I had most of my life. I actually had more flexibility than I ever had as a high school athlete.”
Hello, new career.
Dr. Teplitz went on to earn a Ph.D. in Holistic Health Sciences and has found a calling where he makes a difference in the daily lives of people.
“Trust me, this will become a conversation for the rest of the conference,” he said. “People at the program will start doing what I did and mirror the demonstration that I did on folks.”
For a heads-up on what to expect, please click here to view a segment in which Dr. Teplitz appeared on Virginia CBS-6.