By R.V. Baugus Mark Herrera, IAVM’s Director of Safety and Security, has trained more than 400 venues and organizations in various facets including Situational Awareness (Mitigating Risk Through Guest Services), De-Escalation Training for Frontline Teams, Active Threat/Active Sh

By R.V. Baugus From “Allied Member Community” to “Young Professionals” and everything in between, IAVM’s VenueNet currently has 51 communities for members to join to participate in discussions covering a vast range of topics. Participating is easy. Simply

By R.V. Baugus VenueConnect is officially underway in Phoenix, and we are here all week to provide you with many of the highlights. Mark Mettes, leader at the Herberger Theater Center, played host to the Leadership Dinner on Sunday night. Attendees actually dined on the theater stage,

By R.V. Baugus It was with a mix of joy (happy for your retirement!) and sadness (dang, this industry is going to miss you) that news came of the upcoming September 1 retirement of Peggy Daidakis from leading the Baltimore Convention Center after a brilliant career of almost 50 years.

By R.V. Baugus It will be full steam ahead when moderator Maureen Andersen, President and CEO of the International Ticketing Association (INTIX), poses questions to industry icons Adina Erwin, CVE, and Kim Bedier, CVE, in an Arenas Ticketing session at VenueConnect appropriately calle