We’re very excited to welcome Jeff Mann, CFE, in April as our new chief operations officer. He brings with him more than 14 years experience in venue management, most recently as assistant general manager of the Time Warner Cable Arena in Charlotte, North Carolina. He’s al

  Author Roger Dean Duncan has a great interview with Julia Tang Peters on the Forbes website that I recommend you read. Peters is the author of the forthcoming book, Pivot Points: Five Decisions Every Successful Leader Must Make. “Pivot points are the decision points when you c

I posted a blog entry last week about learning a persuasion trick in less than a minute. You really enjoyed it judging by the page views it received, so I thought I’d share another persuasion trick from the same “:59 Seconds” series that I think you’ll enjoy. I

Many of us are taught that in order to get hired into our dream venue career, we just need to know all of the technical aspects of our selected profession—basic venue operations, booking and scheduling, marketing and sales, finance, food service, crowd management, and general workplac