Our annual conference, VenueConnect, takes place August 1-4 in Baltimore, Maryland, and we’re happy to announce our three keynote speakers. Betsy Myers Myers will be our opening keynote speaker and will speak during Part 1 of the Women in Leadership program. She served as a seni

When you create memories, you get people talking. This was the launchpad for the 2015 GuestX session on memorable customer service from Jennifer Blackmon, corporate director with the Ritz-Carlton Leadership Institute. Blackmon shared amazing examples of service that have become synony

I woke up the morning of the last day with the hopes that day would last forever. One thing I could count on was the experience I had and the relationships I made would echo into the future. As the first intern at IAVM’s Academy for Venue Safety & Security (AVSS) from the Jo

Please allow me to begin this blog post by thanking IAVM for allowing me to present on venue safety and extreme weather at the Severe Weather Preparedness program in Dallas. I had a wonderful time meeting great people while evangelizing on a subject close to my heart. For those unable

We recently wrapped up our Academy for Venue Safety & Security (AVSS) and GuestX programs, and they were a resounding success! Let’s take moment and view some of the highlights via photos.