By R.V. Baugus We all know just how important hospitality is in our world of public assembly venue management. Give those guests who attend your venue a positive experience to remember and they will not only be sure to come back but will also tell their friends about their received ho

GUESTX 2021 – Essential Training for Exceptional Challenges As venue management professionals, we have a responsibility to create a safe and enjoyable venue experience. During these challenging times, we currently find ourselves in, the scope of our industry has changed, and we

By R.V. Baugus Randy Brown, CVE, Executive Vice President & General Manager of the Allen County War Memorial Coliseum in Fort Wayne, Indiana, has just about seen it all during his three decades-plus at the venue. He has witnessed more starts and stops than a car chugging on its l

Our friends at the Fox Theatre in Atlanta were omitted from last week’s update of IAVM member venues who have obtained GBAC STAR designation. We apologize for the oversight and wanted to give special acknowledgment to President & CEO Allan Vella and his entire team for now

By R.V. Baugus IAVM President and CEO Brad Mayne, CVE, was among a dozen sources quoted in a recent feature in Pollstar Magazine regarding the $900 billion federal aid package for individuals and businesses impacted by the COVID-19 pandemic. Among other comments, Mayne said that the P