Rob Williams has a vision. He imagines a world one day in which ticketing companies don’t sell tickets, they sell experiences. “We put smiles on people’s faces. We sell dreams, hopes, and experiences,” said Williams, the operations director of The Ticketing Fac

I’m continuing Consumer Electronics Show coverage from my desk, and I came across another product you may be interested in for your venue. It’s called a Comfort-Shell, made by Silentium. Four microphones are hidden on the shell’s outer layer and they pic up the noise

Below is a great video of the Los Angeles Philharmonic performing Edgard Varèse’s “Amériques” at the Walt Disney Concert Hall. The piece is enhanced by an architectural video installation created by Refik Anadol that analyzes and responds to the music and the conductorR

The best gift you can give your customers consists of two words: Thank you. According to a new study from Michigan State University (MSU), satisfied customers who were acknowledged by a company president for filling out a satisfaction survey increased their patronage to the business b

The Bleacher Report released what’s sure to be a much debated article: “The 25 Best Cities to be a Sports Fan.” “We broke each city down into eight categories: the number of teams there, the success of those teams in the past five years, how nice the stadiums a