Your employees are going to make mistakes from time to time. However, how you react to those mistakes shows the type of leader you are. Consider this story from jazz musician Herbie Hancock about a time he made a mistake while performing with Miles Davis. “I remember when we wer

Congratulations to Karen Totaro, CFE, IAVM’s 2015-2016 chair, on being named the new senior vice president and general manager for the San Diego Convention Center! “In our industry, the San Diego Convention Center has always been recognized as a venue at the forefront, so

This post originally appeared on LinkedIn. It is republished with permission. I just completed a long, hard journey to achieve industry certification: the International Association of Venue Managers’ (IAVM) coveted designation of Certified Facilities Executive (CFE). Yes, the achievem

Heads up: There’s a free webinar on Thursday, August 18, 3-4 p.m. (EST) in which IAVM’s own Mark Herrera will be speaking. The topic is on security for outdoor performing arts events, and Herrea will talk about the following points: —Public spaces as soft targets. —What ar

Congratulations to the Los Angeles Convention Center (LACC) on its most successful financial and operational year to date. The center tripled the previous year’s profits of more than US$2.8 million to a record-breaking $8.1 million and added $6.1 million to its financial reserve