Up next on our spotlight of recipients of the IAVM Foundation’s inaugural class of 30|UNDER|30 is Brittanie Roldan, director of guest services at the Prudential Center and New Jersey Devils. “One of my values here at Prudential Center is to think big, risk smart. It’

There are a lot of great discussions happening on our member-only VenueNet site, and some of you may not have time to read them all or participate. If you’re one of those people—or someone who would rather listen to a discussion than read about it—then we have the solution for y

More than 600 people participated in two webinars last week that addressed adverse situations at venues. In the “Public Demonstrations and Civil Unrest Affecting Public Assembly Facilities” webinar, speakers offered recent examples of venue disturbances and how managers an

A new study from the University of Illinois at Chicago shows that when bosses put their employees’ needs over their own needs, customer satisfaction and job performance by employees improves. “The best business leadership style is far from, ‘Do this. Don’t do t

Regardless of the type, size, or location of your venue, safety and security is one thing we all must think about and be concerned with on a daily basis. VenueDataSource (VDS) has surveyed our members on our typical safety and security practices, and the results from the Safety and Se