You, as an IAVM member, are our most important asset. Without your commitment to the association and to the venue management industry, we wouldn’t be here. Because of your support, we are featuring member profiles in our I Am Venue Management series. If you are interested in participating in the I Am Venue Management series, please visit http://www.iavm.org/i-am-venue-management-share-your-story.

If I wasn’t doing this I’d be an: electrical engineer.

Most impressive person I’ve ever met is: my stepfather. Our family lost him to lung cancer, and he taught me a life lesson of how to be an “upstanding citizen of society.”

I unwind by: taking the free days to play golf or find time to travel with my friends and family.

On my desk right now is: a small golf bag holding pens that look like golf clubs. A gift from my fiancé to remind me that even through the tough days make sure you find the time to enjoy the little things in life.

My favorite IAVM conference I ever attended was: the 2015 VenueConnect in Baltimore. I am currently in the Mentor Connector Program, and I am really looking forward to the progression of this program. I am also looking forward to attending Venue Management School soon.

If I were on the other side of the seats, I’d be a: football operations coordinator.

One trait an up-and-coming venue manager should have is: patience.

One up-and-coming venue star in the industry is: Clara Poole recently with UTA College Park Center and now settling in with the Irving Convention Center. Clara has not only been a great friend but a young professional who shows a lot of inspiration and optimism.

One of my goals for this year is to: become a better manager, as well as, an inspiring leader to those I work with. Continue to give back to the community and industry who have helped me reach the level I am at today.

How do you plan to help elevate the profession? Continue to inspire young professionals to become more involved in our industry and how to be better prepared for local and world issues.

Where do you see new growth opportunities in the profession? In the types of multipurpose facilities that are being designed and constructed. This would include the continuing innovative technology of enhancing a “smart stadium,” security and infrastructure, and customer-service programs.

How do you stay current with industry trends and developments? Touching base with connections that are currently implementing these trends and developments. Reading up on reviews and stories of who, what, when, why, and how these trends are improving or affecting our industry.

Who are three people you’d invite to a dinner party and why? David Beckham, Arnold Palmer, and Bill Gates. All of these great figures were very successful in each aspect of their industries. Success comes to everyone in different ways. Sitting down with them would get me to understand that there are different paths to take in order to achieve your goals and reach your ambitions.

Zachary Reed is assistant director of UT-Arlington Maverick Stadium.

The IAVM Foundation opened its online silent auction last week, and the bids are rolling in. By bidding on items, you’re helping increase the positive impact of the venue industry by funding research, education, and resource development.

Supporting the venue industry is important, and here’s why.

“The potential return on the venue investment expands when led and operated by an educated, experienced, and capable workforce that can identify, prevent, and respond to problems, protect the millions in their care on a daily basis, and ensure financial viability and for the landmark assets in their communities,” the IAVM Foundation said. “As the world and the industry becomes more complex, the need is greater than ever to ensure that each and every public assembly venue has a professional workforce, base of knowledge, and adequate resources to ensure safety and enjoyment of the public, security of assets, and business results that contribute to economic development and quality of life.”

The online silent auction includes collectibles, tickets, fitness items, and more. If you would like to donate items for the auction, please email Sandra Franklin.

The Baton Rouge River Center provided a safe home for thousands of people stranded due to the recent flooding in Louisiana.

“The arena arranged to sleep more than a thousand people with resources on standby including a list that includes a makeshift hospital thanks to doctors and nurses who saw a need and stepped up,” Mark Armstrong reported for WGNO.

More than 2,800 residents remain in shelters, and an estimated 60,000 homes were damaged. The Advocate offered a great resource for those seeking to help flood victims. Visit “How to Donate Money, Items for Flood Victims,” to learn more. And check out the video above to see how the Baton Rouge River Center helped those in need.

The Green Sports Alliance is working in partnership with the U.S. Department of Energy (DOE), the National Institute of Building Sciences (NIBS), and the U.S. Environmental Protection Agency (EPA) to examine the current state of energy and water performance and identify the opportunities and challenges in advancing the design, construction, and operation of high-performance facilities. One element of this project involves conducting a survey of current practices, barriers, and opportunities venue operators face when it comes to energy and water efficiency. The findings from this survey will help identify opportunities to reduce energy and water use, save money, and potentially develop an ENERGY STAR score and certification for stadiums and arenas.

On this webinar, we will learn about how the Green Sports Alliance is working with the DOE and NIBS to support energy and water efficiency across sports venues. Our partners at the EPA will then provide the audience with an overview of the Stadium and Arena Energy and Water Efficiency Survey, conduct a walk-through of key questions and sections, and provide the audience with an opportunity to ask questions.

Join us to learn more about how you can contribute to this initiative!

Date: Wednesday, August 31 
Time: 10 a.m. PDT/1 p.m. EDT
Registration: https://attendee.gotowebinar.com/register/5396739895472708868

Speakers include:
1. Green Sports Alliance Board Member
2. Dania Gutierrez | Program Manager, Green Sports Alliance
3. Ryan Colker | Director, Consultative Council/Presidential Advisor, National Institute of Building Sciences
4. Adam Guzzo | Policy Adviser, US Department of Energy
5. Clark Reed | National Program Manager, ENERGY STAR Commercial Buildings, U.S. Environmental Protection Agency

Your employees are going to make mistakes from time to time. However, how you react to those mistakes shows the type of leader you are.

Consider this story from jazz musician Herbie Hancock about a time he made a mistake while performing with Miles Davis.

“I remember when we were playing ‘So What,’ and it was a really hot night. The music was on,” Hancock said in the above video. “Right in the middle of Miles’ solo, when he was playing one of his amazing solos, I played the wrong chord. Completely wrong. It sounded like a big mistake. And Miles paused for a second, and then he played some notes that made my chord right. He made it ‘correct.’ Miles didn’t hear it as a mistake. He heard it as something that happened. Just an event. And so, that was part of the reality of what was happening at that moment. And he dealt with it. Since he didn’t hear it as a mistake, he felt it was his responsibility to find something that fit. That taught me a very big lesson about not only music but about life.”

Shakespeare had the same idea when he wrote, “For there is nothing either good or bad, but thinking makes it so.” A reaction is what separates bad leaders from good ones. And if you want to be considered a good leader, one that your employees look up to and emulate, then choose to find a way to make a mistake fit that will help them look just as good as you.