We have all heard about Google’s new guidelines for ticketing, but what does it mean for our venues, patrons, fans and customers? Expert speakers in Michal Lorenc, head of industry – ticketing, sports and live events, Google, and Jane Kleinberger, founder, Paciolan, will help at

This is Part 2 of the log I’m keeping about Google Glass. Click here to read Part 1. Captain’s Log No. 3 Google Glass travels from Portland, Oregon, to Buckhorn, California. Remote home in Sierra Nevada mountain range has no cell phone service. Relied on cable Wi-Fi router

I am keeping a log on the device within event services. My summary so far: Captain’s Log No. 1  Previewed Google Glass promo website. LOTS of promises of everything the device can do with photos of very attractive people doing very active things. We are advised to Be Active Expl

Two of our member venues have received Google Glass to experiment with in order to learn about the pros and cons of the technology when using it in a facility. We’ll be following their progress on the blog here and in FM magazine. The first blog post from the AT& T Performing Arts

Apple is aggressively focusing on indoor cartography in order to compete with Google’s venue mapping efforts. And it appears that Apple is ahead of Google, because of the iBeacon technology that it has been planting in venues for some time. “iBeacons don’t specifical