Sure, they may not be the first to raise their hands, they may sit in the back row, and they may be the quietest in the office, but introverts are the power brokers of careers. According to researchers at Oregon State University (OSU), the University of Florida, and the University of

The best gift you can give your customers consists of two words: Thank you. According to a new study from Michigan State University (MSU), satisfied customers who were acknowledged by a company president for filling out a satisfaction survey increased their patronage to the business b

Our drive to improve ourselves moves into high gear as we look toward a new year. And one of our first places of improvement starts at work, where we should always seek to better ourselves. According to Kitty Boitnott, PhD, NBCT, a certified life strategies and stress management coach

Jason Roberts is the founder of the Oak Cliff Transit Authority, originator of the Better Block project, co-founder of the Art Conspiracy and Bike Friendly Oak Cliff, and a former candidate for U.S. Congress. The Better Block project takes blighted blocks with vacant properties and co

Women are better negotiators than men in certain situations, according to a meta-analysis of 51 studies from around the world. “One reason men earn higher salaries than women could be women’s apparent disadvantage vis-à-vis men in some types of negotiations,” said lead author Je