“If you want to see the sunshine, you have to weather the storm.” – Frank Lane With more experience in the world of sports rather than meteorology, Frank Lane perfectly summed up what all venue managers need to keep in mind regarding severe weather. There are many different pote

I tell my management team and our part-time staff that the real purpose of my job is to help them be excellent in their jobs. Everything that we do as a management team is ultimately focused on ensuring that our front-line staff and their supervisors are put in a position to be succes

Back in March, I wrote about Brian Mirakian’s brilliant SXsports session, “The New Cathedral: Sports Stadiums.” In it, Mirakian, director of Populous Activate, illustrates how stadiums are being transformed into more than venues to watch sports or concerts. They̵

If there is one phrase I have heard more than any other in the nearly six years I have been general manager, it’s this: That’s not how we’ve always done it. And before you immediately think the phrase is uttered from office or event staff the most often, I will tell you… it’s not. Tha