There’s a difference in expectations between a loyal sports fan and a first-time attendee, according to a recent Cornell University study. More than 7,000 fans of a major U.S. sport were surveyed, and the researchers found that loyal fans took into account core services (e.g., t

New Year’s Resolution: To be green, or not to be green? That is the question. According to recent studies, the trend continues to be that it is popular to “be green” in every aspect of business. And not only is it popular, but it is expected. From a recent public opinion poll, “more t

IAVM’s Academy for Venue Safety & Security (AVSS) is a two-year school built to train venue and event managers, security professionals, and other key personnel involved in every aspect of venue safety and security. The new 2015 curriculum, developed and taught by a diverse t

Sunjay Nath opened up the International Ticketing Association (INTIX) 2015 with a keynote presentation that encouraged attendees to be aware of their perceptions. According to Nath–an author and business speaker–our perceptions are the No. 1 thing that hold us back from pr

Sure, they may not be the first to raise their hands, they may sit in the back row, and they may be the quietest in the office, but introverts are the power brokers of careers. According to researchers at Oregon State University (OSU), the University of Florida, and the University of