Sure, mobile payments are faster and easier, but you could lose out on the social benefits of customer interactions. “The perceived wisdom is that payments via a mobile device should be designed and marketed as being ever faster, simpler and effortless,” said Dr. Mark Perry of B
I want to point you in the direction of a good article on TechCrunch written by one of our Allied members. In “4 Ways Stadium Hospitality Technology is Defending the Live Event,” Centerplate’s Bob Pascal asserts that innovation at stadiums is reinventing the guest ex
Venue managers must constantly keep their minds in the present and in the future, sometimes at the same time. It’s difficult and taxing, but sometimes there are ways to accomplish both without straining physical and mental resources. One way is to re-frame your thinking. For exa
Theatre critic Maddy Costa wrote an editorial The Guardian this week that I find fascinating, probably because it’s new concept for me. She raises the question: “What might the theatre landscape look like if it were more relaxed, not occasionally, but all the time?”
Whether it’s (yet another) new venue, festival, or gladiator 5k chipping away at entertainment spend, venue managers continue to face the fierce challenge of filling seats and calendar dates. IAVM’s Pollstar session, moderated by Kim Bedier, CFE, IAVM chair and director of public asse