Remember when you were a kid and you WANTED someone to play 20 questions with? Remember how annoyed our parents got when we just forced them to play 20 questions without any regard to subject matter, location, and timing? There were never any reports to follow those games, either. Tha

One of the talking points at the recent Performing Arts Managers Conference in San Francisco, California, was about attracting new audiences by expanding a venue’s outreach efforts. For example, during the “Building Demand for the Performing Arts” session attendees w

In “A Multitude of Realities,” FM contributor Michael Pinchera interviews Dr. Albert Rizzo about virtual reality technology and how it can enhance guest experiences. The following is some background on Dr. Rizzo and his work exploring technology and the brain. Dr. Albert “

IAVM’s Academy for Venue Safety & Security (AVSS) is a two-year school built to train venue and event managers, security professionals, and other key personnel involved in every aspect of venue safety and security. The new 2015 curriculum, developed and taught by a diverse t

Rob Williams has a vision. He imagines a world one day in which ticketing companies don’t sell tickets, they sell experiences. “We put smiles on people’s faces. We sell dreams, hopes, and experiences,” said Williams, the operations director of The Ticketing Fac