Lollapalooza attendees can leave their wallets at home when they file into Grant Park in Chicago August 1-3. This year, festival producer C3 Presents will send attendees wristbands ahead of the event that will allow them entry and purchasing power.

The system, called Lolla Cashless, was developed by C3 partner Front Gate Tickets, and it uses RFID technology. Wearers sync their waterproof wristbands to their credit card information online using a pre-selected, six-figure PIN number. When buying food, for example, an attendee just enters a PIN number at the point-of-sale, and the payment is applied to the credit card. The transactions are stored in the point-of-sale systems and not the wristbands.

C3 tested the system at the CounterPoint Music Festival in Atlanta in April.

“We followed up with festgoers at CounterPoint and feedback was supportive,” C3 Presents Marketing Director Patrick Dentler told RedEye. “People ended up getting through the lines quicker at food stands and the bars.”

There are other benefits beside purchasing conveniences.

“The wristbands have safety benefits too…,” Katie Sola reported for Mashable. “Medical staff can access a visitor’s emergency contact information through the wristband, and a lost child could be located by tapping in.”

For now, the system will be used to streamline the fan experience and not gather data.

“We don’t know John Smith purchased five Coors Light[s] over the course of Friday morning,” Dentler told Mashable.

Here’s what the wristband looks like, courtesy of someone selling one on Craigslist.

 (Top photo credit: Ashley Garmon/Lollapalooza)

That smartphone break your employee takes is actually good for her. According to new research out of Kansas State University, employees who take smartphone breaks are happier at the end of the workday than employees who worked without personal breaks.

“A smartphone microbreak can be beneficial for both the employee and the organization,” said Sooyeol Kim, a doctoral student in psychological sciences. “For example, if I would play a game for an hour during my working hours, it would definitely hurt my work performance. But if I take short breaks of one or two minutes throughout the day, it could provide me with refreshment to do my job.”

Kim had 72 full-time employees from various industries install an app on their smartphones that measured usage during work hours. The app also divided the usage into categories, such as social media or games. Kim discovered that the employees only spent an average of 22 minutes out of an eight-hour day playing on their smartphones.

“By interacting with friends or family members through a smartphone or by playing a short game, we found that employees can recover from some of their stress to refresh their minds and take a break,” Kim said.

Smartphone breaks are similar to other breaks, such as walking, chatting with colleagues, or eating a snack. These breaks help people refresh their concentrations and cope with stress.

“These days, people struggle with a lot of different types of stressors, such as work demands, time scheduling, family issues, or personal life issues,” Kim said. “We need to understand how we can help people recover and cope with stressors. Smartphones might help and that is really important not only for individuals, but for an organization, too.”

(photo credit: Passetti via photopin cc)

Let’s talk about Taylor Swift and her insight about the fan experience. Swift’s viewpoint is credible—she is one of the music industry’s most popular acts (her recent Red Tour grossed more than $150 million)—so the Wall Street Journal published an article by her about what it’s like to be a recording artist today in a world with dwindling album sales. It’s an interesting perspective, and I recommend you read it.

The part, though, I want to focus on is Swift’s thoughts about fans.

“I think forming a bond with fans in the future will come in the form of constantly providing them with the element of surprise. No, I did not say ‘shock;’ I said ‘surprise,'” Swift wrote. “I believe couples can stay in love for decades if they just continue to surprise each other, so why can’t this love affair exist between an artist and their fans?”

She continues with examples of how she uses the element of surprise to satisfy her fans.

“In the YouTube generation we live in, I walked out onstage every night of my stadium tour last year knowing almost every fan had already seen the show online,” she wrote. “To continue to show them something they had never seen before, I brought out dozens of special guest performers to sing their hits with me.”

Her generation, she suggests, is easily bored and demands to be delighted and surprised.

I think that’s a fair assessment. For example, promoting a “special surprise guest” is a lot more enticing to me than the latest tech advance offered.

On Vox, Nilay Patel wrote a reply article to Swift’s article, and he makes a great point: “…figuring out how to value art in a world without scarcity is a problem unlike any other in human history.” While Patel takes apart Swift’s arguments one by one, he does agree with her about the fan experience.

“That’s exactly right. People will pay to go have experiences they treasure, and they’ll pay for spectacles like a Taylor Swift show,” Patel wrote. “And they’ll pay to get a piece of someone they’ve connected with—that’s why there are hundreds of teen YouTube stars you’ve never heard of selling out shows around the world.”

Patel concludes his article with a clip of Jimmy Iovine, Beats co-founder and former Interscope Records chairman, talking at the Re/code conference in June. In the clip, which I’ve embedded below, Iovine points out what people really pay for.

With that said, the question is on the table: How do you sell experiences?

(photo credit: pennstatenews via photopin cc)

The 4th annual Green Sports Alliance Summit will be held in the tech capital of the world—the San Francisco Bay area! The conference will take place July 21-23 in Santa Clara, California.

The Green Sports Alliance is a non-profit organization with a mission to help sports teams, venues, and leagues enhance their environmental performance. Alliance members currently represent over 240 sports teams and venues from 20 different sports leagues.

The Green Sports Alliance Summit serves as a platform for the sports community to unite around sustainability—bringing together more than 600 industry stakeholders to learn from 80-plus leaders and engage their peers in meaningful dialogue around better environmental practices and proven solutions that help advance the green sports movement. The 2014 program will cover the day’s most critical topics in professional and collegiate sports greening and includes topics such as existing building renovations, composting programs, onsite energy generation, creating community legacies, marketing and sponsorship, athlete engagement, sustainability reporting, and much more. Sports and sustainability leaders will drive the conversations as we explore better environmental practices and proven solutions that will continue to advance the green sports movement.

Highlighted speakers of the 2014 Summit include

• Darryl Benge | Arena General Manager, Tampa Bay Lightning
• Chris Granger | President, Sacramento Kings
• Dave Kaval | Club President, San Jose Earthquakes
• Paul Hanlon | Director of Facility Operations, MLB
• Derek Hillestad | Director of Operations, TCF Bank Stadium
• Chris McGowan | President & CEO, Portland Trail Blazers
• Rich Mylin | Associate Director Facility and Event Operations, UCLA
• Bill Pottorff | Vice President, Engineering, AEG STAPLES Center & Nokia Theatre

As an event highlight, 2014 Summit attendees will have the unique opportunity to get an insider’s look at some of the Bay Area’s new and iconic pro and collegiate sports venues during private guided tours on Monday, July 21.

The 2014 Green Sports Alliance Summit is a great opportunity to connect with industry stakeholders for three empowered days of learning and sharing to help advance the green sports movement.

Members of IAVM: Register today with the promo code IAVM to save $50 on tickets!

In addition to visiting the website, you can learn more about the 2014 Green Sports Alliance by following event-related discussions on Twitter: @sportsalliance and #GreenSports.