There were only two regular season TV blackouts in the NFL this season. That’s a great stat and one the league and stadiums should be proud of. None of that matters, though, now that the playoffs are starting and the threat of blackouts for 75 percent of the games are a possibil

There’s a really good piece by Sarah Beauchamp in the latest issue of Convene magazine featuring IAVM member Peggy Daidakis, who is the executive director of the Baltimore Convention Center. Daidakis, who was awarded the 2013 IAVM Lifetime Achievement Award, speaks about how she

In a recent article on The Verge, David Pierce journeys through the staggering amount of equipment ($25 million worth) and personnel (~200 credentialed staff) Fox Sports brings into a stadium to broadcast the experience to televisions and screens. For venue managers, the article and 1

Hiring frontline employees who represent ethnic groups can help businesses succeed with minority customers, according to a recent University of Texas at Arlington study. Elten Briggs, associate professor of marketing at UT Arlington, and Detra Montoya, clinical associate professor of

I’d like to continue with the narrative I’ve started about knowing yourself and how it makes you a better leader with another story on that topic from Rice University. Researchers there found that conscientious people are more likely to provide good customer service becaus