As more people continue working well into their 70s and 80s, the workplace becomes a multi-generational melting ground. Myths get mixed up with realities, and people start making assumptions about co-workers based on age.

One group that’s received the most blunt assumptions about itself is the Millennial generation. People in this generation are usually looked at as entitled, lazy, and flighty.

“The notion of entitlement is the one you read about most,” said Lauren Stiller Rikleen, president of the Rikleen Institute for Strategic Leadership and the author of You Raised Us – Now Work With Us: Millennials, Career Success, and Building Strong Workplace Teams. “They’re also labeled as not being loyal or committed to their jobs, and that they only want positive feedback.”

These labels are not always true, because every person is different and shouldn’t be defined by generation.

“People always complain about youth in the workplace,” Rikleen said. “But for Millennials, these complaints are at a different level and are more frequent.”

Rikleen will address these complaints and the myths around Millennials Monday, July 28, at 1:15 p.m. during her VenueConnect session, “Demystifying Generational Differences and Finding Common Ground to Ensure Workplace Success.”

The session, sponsored by Sodexo, will present practical recommendations to help other generations respond to the opportunities that Millennials bring to the workplace, how to motivate and inspire Millennials to navigate their career successes, and provide strategies for Millennials to employ that can help other generations see beyond the stereotypes.

“We need to understand what we’re seeing in the workplace,” Rikleen said. “For example, Millennials want feedback, and it doesn’t have to be positive. Instead of a year-end review, they want frequent updates about their performances.”

Rikleen said that attendees will learn some specific strategies for creating multi-generational teams at work.

“It’s wrong to make assumptions,” Rikleen said. “At this session, attendees will walk away with better abilities to separate myths from realities.”

(photo credit: reynermedia via photopin cc)

Congratulations to Lee Zeidman, who has been promoted to the newly created position of President, STAPLES Center. Zeidman will also simultaneously be elevated to President, Nokia Theatre L.A. LIVE, as well as President, L.A. LIVE, the downtown sports and entertainment district where the venues are located.

“I am truly honored and look forward to this next chapter in my career with AEG as president of STAPLES Center, Nokia Theatre, and L.A. LIVE,” Zeidman said. “Having been part of this venture since day one watching and participating in the revitalization of downtown Los Angeles, I could not be more eager to oversee the continued growth and success that these venues have in store. Additionally, I would not be where I am today without the hard work of the incredible full-time staff that work with me, as well as our world-class event staff and our partners and sponsors that keep these venues running day in and day out.”

Hired in 1998 as STAPLES Center’s first full-time employee, Zeidman will continue to oversee all aspects of operations and business development of each of the venues including event operations and production, guest services, booking, box office, event security, event staffing, guest relations facility presentation, food and beverage services, marketing, and communications.

“There is not a single individual in our industry who is better qualified than Lee Zeidman to manage our key flagship Los Angeles venues and the L.A. LIVE sports and entertainment district,” said Dan Beckerman, president and CEO at AEG. “STAPLES Center, Nokia Theatre, and L.A. LIVE are at the heart of AEG’s core business, and their success under Lee’s leadership has fueled the growth of AEG throughout the world.”

In addition to overseeing comprehensive relationships with anchor tenants the Los Angeles Kings, Los Angeles Lakers, Los Angeles Clippers, and Los Angeles Sparks franchises, Zeidman leads AEG’s overall event partnership associations with organizations such as The Recording Academy, ESPN, The NBA, Academy of Television Arts & Sciences, Dick Clark Productions, and 19 Entertainment among others who regularly partner with the venues to create and produce annual and special events.

As part of his expanded, multi-venue role, Zeidman will continue to work on behalf of AEG to partner with producers, promoters, leagues, agencies, and other entities to develop and create new programming and events for venues both within L.A. LIVE and AEG’s network of elite facilities worldwide.

Named to AEG’s newly formed Sr. Management Committee in 2013, Zeidman serves as a member of the Los Angeles Sports & Entertainment Commission’s Advisory Board and has been selected to serve as Trustee for the IAVM Foundation.

An original member of STAPLES Center’s design and development team, Zeidman has received numerous awards for excellence including Pollstar’s 2008 Facility Executive of the Year while venues under his guidance have also been honored multiple times including STAPLES Center twice being named Arena of the Year and Nokia Theatre receiving Pollstar’s Theatre of the Year award in 2008, 2009, and 2010.

“In addition to guiding the day-to-day activities of every aspect of these facilities, Lee will continue to play a significant role in the creation of new content for our venues,” Beckerman said. “As a member of our executive management committee, Lee’s experience, expertise, and valuable voice will help to ‎guide the overall strategic direction of the company.”

(Image: STAPLES Center)

Wearables, wearables, wearables—they’re everywhere, or at least they’re going to be everywhere soon. Whether they’re on your wrists, threading through your shirts, or floating on your eyes, we’ll all soon be able to know more about ourselves and easily control our worlds. It’s a movement that I’m pretty excited about, especially when it affects live events, such as music festivals.

NBC News recently published a story about wearables and the future of concerts. One of the interviewees was Martina Wang, head of music and entertainment for Eventbrite, who talked about the increasing popularity of live streaming music festivals.

“While many in the industry feared that streaming would cannibalize ticket sales, festivals are actually finding that it serves as an ideal advertisement for future attendees, Wang said,” Everett Rosenfeld reported for NBC News.

Rosenfeld wrote that concert attendees are more than ever using their mobile devices for everything from holding tickets to arranging meet-ups to social media blasts.

“But the firms building apps for payment and moment-sharing are not thinking big enough, said Nick Panama, co-founder of music label-turned event technologies company Cantora,” Rosenfeld reported. “Relying on phones and apps is detracting from the concert experience, he said.”

Technology, Panama said, needs to enhance the sensory experience, and his company is working on ways to do that with a project called Nada.

“Nada employs wearable technology to merge the convenience of mobile app functions, including cashless payment and paperless ticketing, while surpassing the connective and analytic capabilities of social media,” Rosenfeld reported. “All of this is contained in a faceless and input-less wristband.”

Check out the NBC News story to learn more about how technology and wearables will change the concert going experience.

(Image: Cantora)

The June/July issue of FM magazine is printed and currently mailing. Our cover story is a profile of IAVM’s in-coming chair, Kim Bedier, CFE. Other feature topics include emergency response lessons from commercial airlines, college sports and alcohol, and why you should give a man a moose.

One of the more fun sections is our Up Close spread, where we feature a venue or event along with some interesting facts. For this issue, we profiled the Long Beach Arena (pictured above), which recently installed a large”flying” suspended steel-tension grid as part of its Pacific Ballroom renovation. Attendees of the Arena Management Conference (AMC), September 14-16, will have a chance to experience the renovated Long Beach Arena when they visit as part of the conference.

This year’s AMC sessions include discussions about mobile technology, non-musical shows, the dangers of in-house promoting, and more. Please visit the conference website for more information and to register. Early-bird registration ends August 8.

(Image: Long Beach CVB)

If you’re attending this year’s VenueConnect, you’ll want to download the conference app before you leave home. Powered by AVAI Mobile Solutions, the app gives you access to speaker bios, offers real-time notifications, schedule updates, and you’ll be able to create a personal itinerary to remind you of the sessions, programs, and events you don’t want to miss.

You can download the app directly from the App Store or Google Play.