The Ritz-Carlton is known for its impeccable customer service, and the opportunity to learn from leaders in its organization are some of the highest sought seminars in the world. That is why we’re excited to share the news that Jennifer Blackmon, corporate director of culture tr

Move: A verb defined as advancing, progressing, or going from one place of residence to another. A word that brings great joy and great sadness. A move up in rank, a move up in pay, a move to a new facility, a move to a new city. Move is a word that we in the entertainment industry, e

How do you know you’re succeeding? If you’re only comparing your current performance to your own past performance, you’re using a very limited tool. You might be performing better than you were doing a year ago—but are you performing as well as your peers or your competitors? And more

Family. Team. Band. We’re all one group when it comes to venue excellence, education, and service and this year’s awards prove it. Excellence for all. Check. Easier submission process. Check. Multiyear application. Check. “I’m so proud of the updated Venue Excellence Awards program! T

It is my pleasure to announce that the IAVM Executive Committee has engaged Carol Wallace as IAVM’s temporary Executive Administrator. Carol recently retired from her role as president and CEO of the San Diego Convention Center and has established her own consulting company, Carol Wal