Please welcome our newest members who joined IAVM in August 2019. Thank you for being a part of the association!

Also, let us get to know you better by participating in the I Am Venue Management series. Please visit http://www.iavm.org/i-am-venue-management-share-your-story to share your story and photo.

Aisha Ahmad-Post, Ent Center for the Arts, Colorado Springs, CO, United States
Maryia Anderson, Mesa Arts Center, Mesa, AZ, United States
Ricardo Artalejo, Kay Bailey Hutchison Convention Center Dallas, Dallas, TX, United States
Dawn Ashley, Overture Center for the Arts, Madison, WI, United States
Julie Baca, Orlando City Soccer Club, Davenport, FL, United States
Lucas Bergert, Montana State University, Bozeman, MT, United States
Beth Bingham, Overture Center for the Arts, Madison, WI, United States
Erika Bocanegra, AT&T Performing Arts Center, Dallas, TX, United States
Charlie Chatterton, Eastern Connecticut State University, Vernon, CT, United States
Darin Clarke, Oklahoma State Fair Park, Oklahoma City, OK, United States
Michelle Cook, Montana State University, Bozeman, MT, United States
Kathryn Cox, AT&T Performing Arts Center, Dallas, TX, United States
Todd Danielson, Montana State University, Bozeman, MT, United States
Andrew Davila, Performing Arts Fort Worth, Fort Worth, TX, United States
Courtney Delware, UTA Special Event Facilities, Arlington, TX, United States
Evan Derr, The Jerome Schottenstein Center, Columbus, OH, United States
Rick Droski, Montana State University, Bozeman, MT, United States
Jared Duymovic, Overture Center for the Arts, Madison, WI, United States
Mark Elvin, 22nd DAA/San Diego County Fairgrounds, Del Mar, CA, United States
Trina Fox, Ungerboeck Software International, O’Fallon, MO, United States
Aziza Genglik, The Jerome Schottenstein Center, Columbus, OH, United States
Emily Goretski, Overture Center for the Arts, Madison, WI, United States
Derek Gray, Von Braun Center, Huntsville, AL, United States
Paul Guerrucci, Georgia World Congress Center, Atlanta, GA, United States
Keith Gusmini, Montana State University, Bozeman, MT, United States
Heather Harris, Overture Center for the Arts, Madison, WI, United States
Dan Havens, Denver Center for the Performing Arts, Denver, CO, United States
Meagan Hemenway, AT&T Performing Arts Center, Dallas, TX, United States
RJ Heninger, Montana State University, Bozeman, MT, United States
Megan Herman, Indiana University, Bloomington, IN, United States
Lindsey Hess, Microsoft Theater, Los Angeles, CA, United States
Lauryn Johnson, Von Braun Center, Huntsville, AL, United States
Jeff Kehr, Target Center, Minneapolis, MN, United States
Gordon Kelly, Performing Arts Fort Worth, Fort Worth, TX, United States
Tom Klubertanz, Overture Center for the Arts, Madison, WI, United States
Andrew Kranker, Montana State University, Bozeman, MT, United States
Jennifer LaCaze, Kay Bailey Hutchison Convention Center Dallas, Dallas, TX, United States
Justin Lammi, Montana State University, Bozeman, MT, United States
Addie Lewis, Montana State University, Bozeman, MT, United States
Greg Lichtarski, Owens Facility Services, Orlando, FL, United States
Charles Marcum, Kay Bailey Hutchison Convention Center Dallas, Dallas, TX, United States
Jason Mathew, University of North Texas, Irving, TX, United States
Patricia Mathieu, McCaw Hall at Seattle Center, Seattle, WA, United States
Charles McCormick, Performing Arts Fort Worth, Fort Worth, TX, United States
Jay McCreary, Kay Bailey Hutchison Convention Center Dallas, Dallas, TX, United States
Meredith McDonald, Montana State University, Bozeman, MT, United States
Bailee McNair, Overture Center for the Arts, Madison, WI, United States
Dakota Michell, UTA Special Event Facilities, Arlington, TX, United States
Duke Milakovich, Montana State University, Bozeman, MT, United States
Larry Miller, Appalachian Wireless Arena, Pikeville, KY, United States
Sarah Miranda, Mesa Convention Center, Mesa, AZ, United States
Jacob Mobberley, Performing Arts Fort Worth, Fort Worth, TX, United States
Carlene Moore, 22nd DAA/San Diego County Fairgrounds, Del Mar, CA, United States
Chad Moser, Target Center, Minneapolis, MN, United States
John Penisten, Overture Center for the Arts, Madison, WI, United States
Gabriela Perez, University of Nevada, Las Vegas, Henderson, NV, United States
Ron Perrin, Montana State University, Bozeman, MT, United States
Sarah Perry, Peace Center, Greenville, SC, United States
Alex Powers, UTA Special Event Facilities, Arlington, TX, United States
Joe Pruna, Mesa Arts Center, Mesa, AZ, United States
Heidi Radish, Resch Center, Green Bay, WI, United States
Melissa Radu, Edmonton Convention Centre, Edmonton, AB, Canada
Carolyna Ramirez, Charleston Gaillard Center, Charleston, SC, United States
Molly Ray, Rogers Arena | Canucks Sports & Entertainment, Vancouver, BC, Canada
Rashaan Rhoden, University of Central Florida, Cambridge, MD, United States
Hunter Rich, Microsoft Theater, Los Angeles, CA, United States
Kiana Rivera, Palm Beach County Convention Center, West Palm Beach, FL, United States
Caitlin Ryan, Overture Center for the Arts, Madison, WI, United States
Steve Sawyer, Target Center, Minneapolis, MN, United States
David Sayed, IPS Inc., Irvine, CA, United States
Whitney Schmidt, Montana State University, Bozeman, MT, United States
Jess Schuknecht, Overture Center for the Arts, Madison, WI, United States
Elizabeth Scoggin, Kay Bailey Hutchison Convention Center Dallas, Dallas, TX, United States
Rosie Selle, Target Center, Minneapolis, MN, United States
Mary Shelby, Charlotte Regional Visitors Authority (CRVA), Charlotte, NC, United States
Pandora Shelley, Qwick, New York, NY, United States
Erika Siegel, New Era Field – Buffalo Bills, Buffalo, NY, United States
Melissa Sutton, Oklahoma State Fair Park, Oklahoma City, OK, United States
Jeffrey Todd, Montana State University, Bozeman, MT, United States
Valerie Willcox, Montana State University, Bozeman, MT, United States
Chastity Wilson, Florence Center, Florence, SC, United States
Erin Wimsatt, Victoria Theatre Association, Dayton, OH, United States
Shelly Wynia, Target Center, Minneapolis, MN, United States

The IAVM Leadership Development Committee is seeking candidates who are well-versed in all areas of venue management, invested in their own professional growth and the growth of others, are dedicated to the advancement of the venue industry as a whole and have the demonstrated ability to lead the Association.

The application process and criteria are available here. The time frame to submit your application to Rosanne Duke, Director of Governance/Operations, begins September 11, 2019 and ends November 1, 2019.

Minimum Qualifications:

The nomination process is Member-initiated. The web site directs the interested members to review the criteria and utilize the online self-assessment tool to help determine their individual eligibility as a candidate for senior officer, and to ultimately submit an application form should they wish to be considered as a candidate.

The application and supporting documentation is due by November 1, 2019.

By Kerry Painter, CVE

Our venues have always been a reflection of the best of our community by providing memorable moments and iconic events for its citizens as well as places of support such as fundraisers, economic impact, or in the recent decade, places of refuge from weather.

It was a stretch at first to wrap our arms around how to become a shelter. Think back to the days of Hurricane Katrina when we formed a mega-shelter committee to create best practices and train people in the line of hurricanes. Since then, earthquakes, tornados, and hurricanes have caused us to sharpen our skills and open our doors to house people and provide them medicine, safety, shelter, animal care, and nutrition. Now, we are struggling with our society’s latest challenge: active shooters and crowd terrorism. While we struggle to train our teams and find the best ways to help our staff feel empowered and safe, once again we can come to the aid of our community.

Last month our venues in Raleigh engaged IAVM’s Mark Herrera to spend the day teaching us about situational awareness, active shooters, Stop the Bleed, and Trained Crowd Manager. This is a day of training that many of us have engaged in other cities or other venues; sadly it’s become a touring training curriculum. We invited all the region’s venues to participate along with our promoter Live Nation, our resident arts companies, related City Departments and PD/Fire. What was different this time, was that among the 300 typical attendees we also included 13 of our community’s churches.

Unfortunately, churches are now struggling with the same needs our venues are. How to keep the doors open to unknown guests but keep everyone safe in the instance of an unexpected incident. How to create an emergency plan that adapts to so many situations that are now possible. We invited several places of worship of every denomination and were honored to have 13 of them take us up on the offer. What has become evident is that these are not subjects people who manage these places are equipped to tackle with either budget or security experience.

The comments we received were:

“I took so many notes. We’re just at the beginning stages to figure this out.”

“We get complacent and forget. We learned a lot of information even as a small church.”

“We’ve got so many entrances, and when you sit up front you can’t see what’s behind. We need to figure it all out.”

So perhaps the borders of our venues are once again expanding just a little further as we come to the aid of our faith communities and share our training and security resources. I encourage you to reach out and include those in your area the next time you are working toward improving security studies, manuals, drills, trainings, or table top exercises. Any and all of these activities are not only prudent for our venues but also needed in churches, schools, or entertainment places. Go ahead, reach out and add a few more people to the room to keep your city just a little safer for everyone.

Kerry Painter, CVE, is director/general manager of the Raleigh Convention and Performing Arts Complex in Raleigh, North Carolina

From Minneapolis-St. Paul Star Tribune

Former figure skater and founder of the Champions On Ice Tour, Thomas (Tommy) James Collins passed away at his home in Edina, MN, surrounded by his family on September 1, 2019 of natural causes.

Tom was born in 1931 to Thomas and Martha Collins in the small Canadian mining town of Kirkland Lake, Ontario. Collins worked in a bakery and left school in 8th grade to work with his father in the local gold mines. Like most Canadian boys at the time, he learned to ice skate, play hockey and later turned to figure skating where he found his passion. Tommy’s dreams reached beyond Kirkland Lake after he won the Northern Ontario Novice Men’s Championship. In 1949 at the age 18, Collins joined Holiday On Ice as a chorus skater. In his second year with the tour he became the headliner and ultimately vice president and general manager. He also appeared as a skater on Broadway with Sonja Henie and later toured with her in South America.

While skating with Holiday On Ice he met his wife Jane (Janie), a 1956 Miss America contestant competing as Miss Georgia and fellow worldwide ice skating performer.

Tom Collins moved to the business side of Holiday On Ice in 1969 where he worked with tour owner and brother-in-law Morris Chalfen of Minneapolis. This was the beginning of what would later be known as Champions on Ice. Taking a break from the administrative side of the ice shows, Collins branched out into the music industry with Bill Graham promoting the careers of rock ‘n roll singers of the day like Crosby, Stills, Nash and Young, Alice Cooper, David Bowie and Earth Wind & Fire. Within a few years, promoting evolved into a merchandising business supplying programs, T-shirts and memorabilia for touring entertainers. His first client: Neil Diamond, was soon followed by John Denver, Bob Dylan, the Moody Blues, Wayne Newton, Rick James, Joni Mitchell and Earth Wind & Fire.

By 1975 under Collins’ ownership, Champions On Ice, featured Olympic amateur and professional skaters who entertained audiences with their medal-winning solos rather than the vaudeville acts on skates of previous ice shows. Each year’s tour program read like a Who’s Who of ice skating. Tom put the skaters first. He did not want them to worry about anything other than their performances so the tour became known in the skating world as “the best of the best.”

By the early 90’s, interest in figure skating began skyrocketing. By 2002, the tour included shows in 93 cities. Collins was not only known for his generosity to his skaters but also to the U.S. Figure Skating Association making him the largest single donor in figure skating history. He sold his show to AEG, the sports and entertainment giant, in 2006. He oversaw the tour until 2008 when he announced his retirement.

The tour had become his extended family but his own family was an integral part of the tour. Sons Mike, Mark and Marty, along with Tom’s brothers Butch and Harris were involved with tour operations.

Collins was the only person to be inducted into all 3 Figure Skating Halls of Fame – U.S., Canadian and World. The U.S. Figure Skating headquarters in Colorado Springs was renamed the Tom Collins Building in recognition of his support of the sport in 1999.

Tom shared his charisma with every person he met and treated everyone as if they were his close personal friend. Perhaps his greatest attribute was the love he had for his family. He would do anything for his family particularly his three sons. His love for life and playful spirit always came out when he was with his grandchildren. He played grape toss in the pool, hide and seek, took them to the movies and ice cream, attended each of their sporting events, school activities, and other performances. Holidays were particularly special, always over the top and filled with love. He never missed a chance to tell his family how much he loved them.

He is survived by three sons, all of Edina: Michael (Angie Bartness), Mark (Monica Elicerio), & Martin (Alissa); six grandchildren Lauren, Dylan, Brady, Reese, Austin & Georgia; three nephews Tom, Bruce & Gary and their families; and long-time devoted companion Teri Tucker. He was preceded in death by his parents; his wife Janie; sister Martha (Marty) Chalfen, brothers Harris and Gerald (Butch).

Services will be held on Saturday, September 14th at 10:30 am at Our Lady of Grace Church, 571 Eden Ave, Edina, MN. Visitation with the family is scheduled for the hour prior to the service. In lieu of flowers, the family suggests donations to U.S. Figure Skating Memorial Fund, 20 First St, Colorado Springs, CO 80906.

(Note: To share any of your memories about Tom, please feel free to email rv.baugus@iavm.org and we will compare and in turn share in the next newsletter.)

By Mark Mettes, CVE

The Herberger Theater Center in partnership with the Phoenix Police and Fire Departments hosted public safety training throughout the three-theater venue in late August. The Homeland Defense Bureau and Training Bureau provided crisis response training for the Herberger Theater and in the latter part of the day, Police and Fire first responders participated in drills and scenarios in the facility. Each of these opportunities provided both short-term and long-term benefits to everyone involved.

The crisis response training consisted of Run, Hide, Fight and Stop the Bleed, the latter of which included hands on demonstrations of how to apply a tunicate after an accident or injury. n addition to the entire Herberger Theater staff, we also invited each of our six Resident Companies to participate in the training, validating our mutual commitment to the safety of all persons who come the Herberger Theater.

While these specific training opportunities focused on our crisis response, the rest of the day consisted of drills and scenarios for first responders. Over 100 members of the Police and Fire Departments participated in live active shooter training exercises that helped test their own procedures and responses in a location very different from an office building or mall. Everyone benefited as they went through the pre-planned scenarios and in the process learned much more about our three-theater facility as well as our operations.

During these exercises, some of our staff voluntarily participated as “actors” to play the part of various people that the first responders may encounter. For our staff, this brought to life many of the concepts that were discussed in the Run, Hide, Fight training. Throughout this part of the day, some of our leadership team were able to shadow the lead from the Phoenix Police Tactical Training Detail as he was following the scenarios. This helped us to better assess our own procedures and responses.

The lessons learned throughout the day will provide lasting benefits for not only the staff of the Herberger Theater Center and the primary users of our theaters but also for the Phoenix Police and Fire Departments as they better understand the complexities in responding to a large scale incident in a performing arts facility. Everything from internal and interdepartmental communications to tactical movements in a theater were tested, discussed and improved upon.

For everyone involved, this was a rehearsal in a theater for a performance that we never, ever want to take place. Nonetheless, this proactive rehearsal allowed everyone to be better prepared at the Herberger Theater Center or wherever they may be called onto or into a scene.

Mark Mettes, CVE, is president and CEO of the Herberger Theater Center in Phoenix, Arizona